Omnitech Support I urge you not to sign up with Omnitech Support. They are a waste of money and will stonewall you if you try and get a refund. Internet
I signed up with Omnitech Support. They put me on a program providing monthly maintenance remotely on my computer.
They did okay for a few months but began missing their scheduled monthly maintenance appointments. During these times I was instructed to leave my computer online and accessible for certain window of time. The following morning I would go to my computer and find an email from them saying their system had failed to include me in the schedule and the problem was now corrected.
I am still not confident they have that issue fixed. I complained each time and was told the problem was resolved. Time after time it turned out it wasn't.
Shortly before the most recent session my hard drive began spinning continously and System Idle Process began running non-stop. After the session it was still happening so I contacted them to resolve the issue.
After 2 hours of the technician messing around with things that had nothing to do with the issue I described he started insinuating the System Idle Process should run continously. I assured him that was very bad information and totally inaccurate.
I went to lunch and when I returned he had started a third party spyware sweeper, one that I had installed on my own, and has disconnected from the help session.
I spent the next several hours being transferred all over the company and being put on hold. At around the 6 hour mark I told them that was all I could take and I just wanted a refund. Roughly 45 minutes later I was asked to hold again. I declined that offer.
I was then told someone would get back to me in the next few days and they would consider my request. My hard drive is still spinning.