OnLingo - Syndero Terms and Conditions are not what you are told on phone San Francisco California

I also was caught up in this company's scam. I have been dealing with a fragile situation with my aging mother. I received the complete set before I called, my mistake. However, now that things have calmed down, I still do not have the time for their programs. Upon calling them today, and asking to speak with a supervisor, was told that I could not. I was offered to be able to return only the last two disks and they would waver the re-stocking fee. Wow, how kind. No where in their Terms and Conditions does it say that there is a 30 day limit on returns. The packages are still wrapped in the shipping wrap and have never been open. I also mentioned to them, that I had done this to get a month free on one of the school search sites, and never received that. Would of been cheaper to sign up with that site for a year than to pay what I have to OnLingo.
I did tell them today that I would find every site with complaints about their company to add mine too, reminding them, that word of mouth can and cannot be the best way of advertisement.
I do hope that this helps someone else not to get caught up in their scamming ways.

Jennifer
Mount Pleasant, Texas
U.S.A.