- Report: #166785
Report - Rebuttal - Arbitrate
Complaint Review: OnRebate
OnRebateOnRebate.com Nationwide U.S.A.
OnRebate Making Rebates difficult
*UPDATE Employee: Website Issues
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
It has taken about 4 hours to work through the process of obtaining and filling out the 4 rebate forms to which I am entitled. OnRebate makes you go through a 5 part process to obtain your rebate form. This process includes entering data and waiting for a return confirmation email number before entering more data.
There was one particular web entry form that was reached in their process that required you to enter the purchase date. Sounds simple enough, but you can't actually enter the date because you have to select it from a pull down menu. The default date that came up in the pull down box was something like 2152. I had to hold the "down" button for close to 2 minutes as the dates worked their way down to 2005.
Another problem occured after I reached a certain point and pressed the button for payment method and the program kicked me out. There are warnings on the site that you aren't allowed to enter the data twice or the rebate will not be accepted, but I had no choice but to go back in and enter the data again.
I have to ask. What would be so difficult about simply letting consumers search for the appropriate rebate form and download it? If a product rebate is offered, then a consumer is entitled to access the form with reasonable ease.
You can bet that all of my rebate submissions will be via confirmed postage mail.
Slogan from their web site:
"OnRebate will make rebate redemption as simple and quick as possible."
This report was posted on Ripoff Report on 12/03/2005 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebate/nationwide/OnRebate-Making-Rebates-difficult-166785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.