- Report: #183186
Report - Rebuttal - Arbitrate
Complaint Review: OnRebate.Com Tiger Direct
OnRebate.Com Tiger DirectP.O. Box 3028 Miami, Florida U.S.A.
OnRebate.Com Tiger Direct rebates denied ripoff Miami Florida
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My complaint with OnRebate.Com is that they provide no customer service or support whatsoever, they are inaccessible, and very slow to process.
(I noted that although I had mailed in the rebate requests within 3 days after the purchase, and well within 4 weeks of the expiration, I was only receiving notification of the denial with a couple of days remaining under the rebate offer. OnRebate.Com was taking at least 3 weeks to simply process the request. )
My complaint is also with Tiger Direct (aka Global Computer). They seem unwilling to discount items but prefer to offer only rebates, most of which seem to be through OnRebate.Com. My remedy thus far has been to steer my customers away from Tiger Direct aka Global Computer as a supplier, in fact Micro Center is an excellent alternative and Dell offers excellent deals from time to time, so this month I was able to advise my clients on purchases through those sources.
As far as OnRebate.Com, I will forward my complaints to the Illinois state's attorney as well as the Florida state's attorney. Any business with such deceptive and dishonest practices cannot stay in business and hopefully there will eventually be a class action suit brought upon them.
This report was posted on Ripoff Report on 03/25/2006 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebateCom-Tiger-Direct/Miami-Florida-33144/OnRebateCom-Tiger-Direct-rebates-denied-ripoff-Miami-Florida-183186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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