- Report: #171661
Report - Rebuttal - Arbitrate
Complaint Review: OnRebate.com - OnRebate - Tigerdirect.com
OnRebate.com - OnRebate - Tigerdirect.comPO BOX 3028 Miami, Florida U.S.A.
OnRebate.com - OnRebate - Tigerdirect.com ripoff, dishonest, long hold times, unhelpful, unreasonable Miami Florida
*Consumer Comment: I got paid by Tiger Direct without any hassel by them!
*Author of original report: OnRebate, XGen & Tigerdirect slow to action
*Consumer Suggestion: Tiger Pays Up
*Author of original report: OnRebate & X2Gen & Tiger direct com rip off
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I did everything they required and doubled check myself. They even sent an email saying everything was approved and I'd recieve a check in 8 to 10 weeks.
1. 8 weeks later I recieve email say rebate denied because the serial number was wrong.
2. I called the phone number the email to call if I had any questiong.
3. I was on hold for 22 mins
4. Guy comes on and ask tracking number and I'm on hold again for 9 mins
5. guy comes on again and says what the email say and nothing more.
6. I then ask what does he main the serial number is wrong? After insisting somemore he says the serial number was entered wrong on the web site (not on forms). But nothing I printed form web site shows serial number I typed in, so I can't confirm is it's wrong or not. so I insist he send me a copy of his information for me to check with my information. I get put on hold again.
7. Guy comes back and say he'll fax info Monday. I ask what do I do then call him with corrected information or what?
8. Guy tells me they can not resubmit and nothing can be done. So I point out I'm basicly hosed and he says,"Yes".
I have since contact Tigerdirect by email and x2gen mfg by email and I'm waiting on a response from them. I'd call but office where closed by time I finished with OnRebate
So I feel pretty ripped of at this point and all the nicey nicey stuff I see posted in rebuttal is totally opposite from when I called them directly.
This report was posted on Ripoff Report on 01/13/2006 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebatecom-OnRebate-Tigerdirectcom/Miami-Florida-33144/OnRebatecom-OnRebate-Tigerdirectcom-ripoff-dishonest-long-hold-times-unhelpful-u-171661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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