• Report: #234428

Complaint Review: OnRebate.com, TigerDirect, XFX

  • Submitted: Mon, February 05, 2007
  • Updated: Mon, February 05, 2007

  • Reported By:Fremont California
OnRebate.com, TigerDirect, XFX
tigerdirect.com, onrebate.com, XFX.com Internet U.S.A.

OnRebate.com, TigerDirect, XFX Deceptive rebate offer Internet

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On Dec 2005, I purchased a XFX 7600GS video card from TigerDirect.com. The purchase came with two mailed-in rebates. I submitted my rebate app online at OnRebate.com, and for both rebates, I paid the NoWait Rebate Processing Fee to receive my rebates sooner.

Recently, OnRebate sent me an E-mail informing me that my rebates would be sent around Jan 13th. I waited for about two weeks and rebate checks never arrive. I checked online and my rebates were accepted on Jan 8th.

After many attempts trying to talk to a real customer service person, not a machine (OnRebate does not make it easy for you to contact a human customer service), a OnRebate service personnel told me that I will get my rebate checks in 8 to 10 weeks from Jan 8, because their record show that I did not choose the option of NoWait Rebate. That is a complete lie, because I still have copy of both Online Rebate App, with my signature, showing I pay the NoWait Rebate Processing Fee.

Fremont, California

This report was posted on Ripoff Report on 02/05/2007 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebatecom-TigerDirect-XFX/internet/OnRebatecom-TigerDirect-XFX-Deceptive-rebate-offer-Internet-234428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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