- Report: #227782
Complaint Review: OnRebate.com - TigerDirect.com
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| OnRebate.com - TigerDirect.com OnRebate.com
Internet U.S.A. |
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OnRebate.com - TigerDirect.com The Rebate was accepted, but payment will be sent in 7-10 days from whenever you call.. Ripoff OnRebate.com Internet
*Author of original report: Resolved..
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From site:
User applied for OnRebate 7/16/2006 2:49:55 PM
Email was sent for Confirmation 7/16/2006 2:49:55 PM
Email was confirmed by the user 7/16/2006 3:00:21 PM
Printed out the rebate registration, awaiting receipt of documentation 7/16/2006 3:00:21 PM
The Rebate was accepted 7/20/2006 11:45:16 AM
Payment Sent NO
I called them on Dec 8, they said there was a problem with the system, payment will be done through paypal in 7-10 days.
I called them on Dec 18, they said there was a problem with the system, and my rebates were stuck in the system, and payment will be done through paypal in 7-10 days.
I called them on Dec 28, they said there is a problem in their system for a couple of months now, but payment will be done through paypal in 7-10 days.
I told the call center person I am going to record the phone call, and he said something rudely and hung up.
I am debating as to what to do next. I have a couple of news/blog sites that get upto a million hits a day, and the next step will be to talk to a lawyer and see what information I can put up in my sites without being in trouble myself and defame these people who I am afraid are trying to steal my money.
Shawn
New York, New York
U.S.A.
This report was posted on Ripoff Report on 12/29/2006 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebatecom-TigerDirectcom/internet/OnRebatecom-TigerDirectcom-The-Rebate-was-accepted-but-payment-will-be-sent-in-7-10-d-227782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Resolved..
AUTHOR: Nishanth - (U.S.A.)
SUBMITTED: Wednesday, January 03, 2007
I also wrote to the TigerDirect top brass, who forwarded the letter to the CEO of OnRebate who wrote to me:
"I am so sorry for all that our systems have put you through in claiming your rebates - the fault lies here and not with Tiger, we experienced a serious bug in our system few months back - and unfortunately your claims were delayed due to those technical problems."
Which I think was a reasonable and honorable way to address my problem. I got my money today morning through paypal.
Thank you to RIP-OFF for showing me ways to solve my problem.
Best of luck to others with the same problem.
Thanks,
Shawn.
