- Report: #1058232
Report - Rebuttal - Arbitrate
Complaint Review: OnStar
OnStar OnStar is a Ripoff Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have 3 vehicles with OnStar on them and pay for the "Safe and Sound" package on all of them so I can get the doors unlocked if I need to. I paid for renewal in February 3013 for all 3 vehicles at $149 each. On June 9, 2013 I locked my keys in my car accidentally while out of state. I called OnStar to open the doors and they said the service had expired. Nothing I could say would convince the service person that I was current with my subscription. I ended up having to catch a ride 100 miles with someone else to get a spare set of keys. Since then I have spent 2 days with OnStar trying to get this straightened out. I have talked with 5 to 6 different people, faxed my credit card statement to them showing the 3 charges to OnStar in February, and still have no resolution to this problem. I have even threatened to turn them in to the fraud department at my credit card company. This is not the first time this has happened with OnStar. I have used their service for many years, and the account has been screwed up on previous occasions. As I explained to them, I have the "Safe and Sound" plan for my peace of mind, but if you can't trust it, what good is it? I wish I could find an alternative to OnStar as I would go elsewhere in an instant!
This report was posted on Ripoff Report on 06/11/2013 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/OnStar/internet/OnStar-OnStar-is-a-Ripoff-Internet-1058232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.