This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I would never use this company again. 2 months ago i purchased a vehicle that is not On Star capable. I called to discontinue the service and was told that my credit card and Bank info would be permanently removed from their system, well guess what? The very next month i was billed again but when i called this time i had to "squint" to understand the person that was on the phone. I asked where my call ended up and i was told the Philippines. That upset me a lot as i do not like giving my money to companies that outsource. Sorry i am American and spend my money on American products. Anyway, they sent me a check in the mail and the almost non English speaking CSR apologized over and over again and i thought that i would never have to hear from On Star again right? Wrong!!! While checking my Bank account online today one month later i saw that On Star had charged me again. I called and of course got the non English speaking CSR again who apologized over and over and then had to transfer me to a Female CSR who i understood as little as the first person. She tried to tell me that i had been charged a prorated fee for August 1 thru August 9th. After numerous attempts of trying to make the CSR understand that i cancelled my service in June almost two months ago i asked if i could be transferred to someone in America. I was put on hold for about 5 mins. and got someone i could understand but was very condescending and almost rude. She did however promise to send me a check for the money that was taken from my account and promised me for the third time that On Star would not charge my account again. Well let's see what happens next month>
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.