- Report: #843001
Report - Rebuttal - Arbitrate
Complaint Review: Oncor Energy
Oncor Energy1616 Woodall Rodgers Fwy, Suite 6C-006 Dallas, Tex Dallas, Texas United States of America
Oncor Energy Over charged, Overlooked, Unfair, Turining a blind eye, Dallas, Texas
*Consumer Comment: Here's further information from Oncor's site...
*Consumer Comment: Not sure what you mean by "operating at 99% efficiency...
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The only thing that has changed between this year and last year is the installation of our shiny new smart meter which ONCOR claims is working at 99% efficiency. They admit that, "woah, this is a climb from last year." but thats about as much as they will acknowledge it. They haven't done anything to fix the problem except to send someone out to the house to inspect our meter. (which, by the way, is working at "99% efficiency.")
Oncor admits that the smart meter has had some discrepancies amongst users and has experienced a 1% malfunction rate. Actually, Oncor, its more like 20%. LISTEN UP. if more than one person is complaining about the same thing, if there is a class action lawsuit against you, somethings up! Instead of ignoring the problem, or sweeping the issue under the rug, deal with it please! WE ARE BEING EXTORTED!
I have spent countless hours on the phone with people from both Oncor energy and Reliant energy, have spoken to managers and even called the local media. I demand to be compensated for this drastic increase. My roommates are good, honest kids trying to be independent. We work hard, we aren't rich, we have student loans. This isn't fair.
This report was posted on Ripoff Report on 02/22/2012 03:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oncor-Energy/Dallas-Texas-75202-1234/Oncor-Energy-Over-charged-Overlooked-Unfair-Turining-a-blind-eye-Dallas-Texas-843001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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