- Report: #854761
Report - Rebuttal - Arbitrate
Complaint Review: Oncor
Oncor1601 Bryan Street Dallas, TX 75201 Internet United States of America
Oncor TDU Charges Oncor Electricity TRU Recurring Charges and Smart Meter Internet
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We are in an area of Dallas that HAS to get energy from Oncor. When I called Oncor, they informed me that they have nothing to do with the charges to me - which is absolutely correct. Oncor bills Bounce Energy, and Bounce Energy passes those charges on to me. Bounce Energy is disputing them for me, but informed me the likelihood of them getting dropped is almost impossible. So now I'm left with paying $858.29 for the month of February, and turning in a complaint to the Public Utility Commission of Texas (PUC). And I'm incredibly apologetic to have such a negative attitude towards a government agency, but as a small business owner, I've had nothing but lackluster attitudes in dealing with any government employee - even when I attempt any genuine & thankful approach. If I treated my customers they way the Oncor or State employees treated me - I would be out of business.
This report was posted on Ripoff Report on 03/16/2012 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Oncor/internet/Oncor-TDU-Charges-Oncor-Electricity-TRU-Recurring-Charges-and-Smart-Meter-Internet-854761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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