• Report: #1014432

Complaint Review: One Buck Resume

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  • Submitted: Thu, February 14, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: Irene — Philadelphia Pennsylvania United States of America
One Buck Resume
4448 Collins Avenue Miami Beach, Florida United States of America

One Buck Resume monthly charges to my checking account Miami Beach, Florida

*UPDATE Employee: Unable to find your account - please contact us

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An employment agency from a help wanted ad on Craigslist suggested using One Buck Resume for the type of resume they required.

I prepared my resume but had a question. They answered me and that was that. When I saw the first charge for $5.88 I thought it was for the inquiry. That was in December. Then in January and February I saw the same charge on my statement. I have never been back to that site. I will write the BBB.

This report was posted on Ripoff Report on 02/14/2013 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/One-Buck-Resume/Miami-Beach-Florida-33140/One-Buck-Resume-monthly-charges-to-my-checking-account-Miami-Beach-Florida-1014432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Unable to find your account - please contact us

AUTHOR: Vivian Behrens - ()

Hello,

This is Vivian Behrens, Marketing Communications Manager at OneBuckResume. I am sorry to hear about your experience and would like to try to remedy the situation for you. We were unable to locate your account with the information provided in this forum. Please contact me at feedback@onebuckresume.com or at 305-440-5470 x115. You can also call our customer service department at 877-935-8854.

For other One Buck Resume customers or potential customers who may be reading this: We offer the free 7-day resume distribution trial so that you can test out our service and cancel without being charged if you decide not to continue with the service. You can cancel yourself anytime (24/7) by calling 877-935-8854 using option 1. You can also cancel online anytime by simply editing your profile, or by contacting support@onebuckresume.com.

It is important to note that OneBuckResume has no affiliation with Craigslist. Furthermore, One Buck Resume has little control over individuals who choose to recommend our service. If this problem persists, please contact us immediately.


Sincerely,
Vivian

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