- Report: #154231
Report - Rebuttal - Arbitrate
Complaint Review: One Call Communications - Navicomm
One Call Communications - NavicommP.O. Box 3141 Carmel, Indiana U.S.A.
One Call Communications - Navicomm ripoff Carmel Indiana
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7/31/05 at 10:56 pm, 3 minutes, $ 9.32
7/31/05 at 11:00 pm, 5 minutes, $12.61
Today, Aug 19, 2005, I called and told them this was a fraudulent charge as my husband and I were out of the country 13 time zones away when these charges were supposedly made. I spoke with employee #8183 (he refused to give his first name). This bill was addressed to my husband and the last name was close, but not correct.
I said I would not pay these charges. #8183 said he would reduce charges by 50%. I said he could reduce them all he wanted, I was not paying. He said he would make note of my refusal to pay. I requested written documentation of our phone call and the outcome. He said he could not do that. He said he would put a block on my phone number so we couldn't access this service again (as if we did once!).
I told #8183 that to refuse this is unethical and underhanded and I would report them to the Better Business Bureau. He repeated that he would reduce charges by 50%. I said I would not pay. He transferred me to a supervisor.
Supervisor #8003 listened to my request. Said they could not send documentation. Said they could only reduce charges by 50%. I again firmly stated that I would not pay the charges. She said she would note my "refusal to pay" and then told me to have a nice day.
This report was posted on Ripoff Report on 08/19/2005 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/One-Call-Communications-Navicomm/Carmel-Indiana-46506/One-Call-Communications-Navicomm-ripoff-Carmel-Indiana-154231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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