I urge all who have receive fraudulent bills from this company to file complaints to the FCC (www.Fcc.gov), the FTC (www.FTC.gov) your states Attorney General's office, and OH AttorneyGeneral(http://www2.ag.state.oh.us/sections/consumer/ccapsplus/welcome.asp
I have done so. This is what happend to me.
On 10/14/05 I received the attached bill from One Call Communications, Inc. As the bill states, it is on behalf of Navicomm which I have reason to believe are one in the same. The phone number for One Call and Navicomm are different but the VRU is the same.
When I received the bill I called the phone number on the bill 1-800-788-0074. It stated that Navicomm website was www.webfeevalidation.com which I checked on my computer. I got the phone number from the site for Navicomm 1-800-276-9924 and lo and behold the automated system was exactly the same.
I have tried to call both numbers numerous time only for it to disconnect after being on hold for 30 mins.
The automated system states that they have no records of the website that was visited and that the party must check their Internet history for the website. However, there will be no log in the history because the call did not take place on the Internet. I did locate a new file that was loaded on my computer that my son had told me about, called Livestream. It is apparently a live sex website.
He had received an IM from someone he thought he new that included an invitation to view thier personal page. On that page was a link that he thought was for a live band when he click it. After he clicked on it, the Internet connection was lost and it started downloading. The site opened more than 50 windows and lock the computer for a few minutes and he could do nothing. When everything stooped loading about 10 minutes later he simply shut down the computer to get out of it.
There was no warning or acceptance of a fee at that time. The time and date stamp on this file, that was nearly impossible to find on my computer (took me 2 hr of searching my files) was 09/29/05 12:57pm. I have since deleted the files so there would be no further access from this computer. However I did copy and paste the user agreement that I found but there is no where that it can be accepted or declined. As I understand there was no agreement presented prior to the clicking on the link or after the download was complete. One part of the user agreement states:
5. The User hereby warrants that he or she is aware of the costs of accessing the service via a INTERNATIONAL TELEPHONE NUMBER from Congo - DR (243) The Provider recommends that the User should instruct his or her telephone service provider to provide itemized billing for these calls. The User must always ensure that he or she is using this service with the express consent of the person responsible for paying for the telephone line, if this is not the User.
This is where I believe the charges are coming from Call One Communications. This was not suppose to happen on my computer because I pay my telephone company $1.50 to protect my computer line from dialing international calls such as this. Apparently, they have found a way to get around any blocks such as I have because One Call is a dial around long distance company using the 10-10 numbers.
I am still baffled a bit over those of you that were not using your computer or were not home at the time stated on the bill. However, you need to do a search of your computer files for anything that was loaded on you computer on the date on the bill. That should shed some light on the situation. And then DELETE them. The name of the file on my computer was Livestream.
By the way, that phone # listed for the Joe Pate (owner of One Call) is now a billing inquiry number.
I also want to let all of you know that by filing complaints about this company does work. The members of Rip-off Reports assited me in getting my money back on a scam a couple of years ago and then a few months ago I got a check for $75 for damages from the FTC from a suit filed by the FTC against the ACH that was processing the payments for the fraudulent company.
I just want to say thanks to Rip-Off Reports and all the helpful memebers. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.