- Report: #927353
Report - Rebuttal - Arbitrate
Complaint Review: One Click Cash
One Click CashInternet United States of America
One Click Cash Company lied in regards to their terms and conditions and repayment schedule Internet
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I called one click cash the week of 7/27/12 and informed them that my first payment for July needed to be only $120.00 and for August the same. I explained that I work for a School District and do not receive any monies for those months. the representative stated, that she would submit that request for approval and I would be notified via e-mail. On 7/27/12 $120.00 was deducted from my checking account without ever receiving an e-mail.. The next payment of $120.00 according to my understanding was to be deducted at the end of August.
On 8/10/12 another $120.00 was deducted from my checking account, which was only two weeks later. I called One Click Cash immediately at 1-800-230-3266. I was then informed that they would be taking $120.00 from my account every two weeks. I was beside myself, explaining to the representative, that this is not what I agreed to. I would never have applied for this loan. I informed them that all their representatives informed me that this was a monthly repayment, which also was stated during the application process. I was told that i was imagining things. I was informed to write and email or fax a letter to their compliance department. I asked to be connected to their compliance department and was informed that they only accept emails at firstname.lastname@example.org or faxes at 1-800-491-6913. I hung up and went back to the website to locate an address for this company and was locked out of my account with them. I called them back and they refused to talk to me and referred me again to their compliance department, which i could contact by fax or email.
I forwarded a letter to their compliance department on 8/13/12 via email in regards to the aforementioned details listed above. I was informed via email that i would receive a response in 3 to 4 hours. I did not. Today, 8/14/12 I received a response from One Click Cash, which did not answer one question in my email to them. they are requesting bank statements, pay stubs. voided checks, award letters????
I will be closing my checking account as I was advised to do so, by the local District Attorneys Office here in New York. I was advised that One Click Cash will call my job, incessantly and harass me beyond toleration. I would like to know where they are located, so that i may contact them, but as i stated before was locked out of their website. Please, any help in this matter would greatly be appreciated, as I feel these people are criminals, preying on the needy.
This report was posted on Ripoff Report on 08/14/2012 07:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/One-Click-Cash/internet/One-Click-Cash-Company-lied-in-regards-to-their-terms-and-conditions-and-repayment-schedu-927353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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