- Report: #840886
Report - Rebuttal - Arbitrate
Complaint Review: One Hour Air Conditioning & Heating
One Hour Air Conditioning & Heating5808 56th Street North Ste A Tampa, Florida United States of America
One Hour Air Conditioning & Heating Repair with Tape..Cause more problems than fixing Tampa, Florida
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Fast forward again to Febuary 7th and it seems as though the air was never turning off completely because the outside unit was still running. A noise was coming out of the air inside so called again, and no heads up they were on their way again which i pretty much knew they would do (had to leave work early) and again Juan shows up. Says its the same issue and that he is more than happy to come back out again however at some point he is going to suggest that I have my coils removed for a new wire to be placed?????? keep in mind i asked if this was needed before and was told no but apparently according to his superiors he made a miscalculation and now i have to pay for it to be fixed properly??? even though its under warranty ($1200 roughly). and the best part is my light bill went up about 500% because the outside unit never turned off (it did before he came on the 31stof Decemeber though) They have agreed to pay for about 562.00 of the bill however will not come back and do the work that they failed to do originally unless of course i pay them? which i dont think is fair at all because its not my probelm their representtive doesnt know how to do his job. Oh and did i mention im a comfort club member where i am supposed to get this superior treatment and 100% satisfaction guarantee?? i have had nothing but problems since I called this company. Im just blowed!
This report was posted on Ripoff Report on 02/17/2012 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/One-Hour-Air-Conditioning-Heating/Tampa-Florida-33610/One-Hour-Air-Conditioning-Heating-Repair-with-TapeCause-more-problems-than-fixing-Ta-840886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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