• Report: #868730

Complaint Review: One Kings Lane

  • Submitted: Sat, April 14, 2012
  • Updated: Sat, April 14, 2012

  • Reported By: thames1 — North Palm beach Florida United States of America
One Kings Lane
Internet United States of America

One Kings Lane Waiting four months for $6,599 refund--why? Internet, Internet

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Bought an oriental rug from this internet company. Did not like it and returned it as per policy immediately. Have UPS confirmation of accepted delivery January 11, 2012.

I cannot get my money back. REPEAT. I cannot get them to refund my money.

As of April 13 was told to wait another ten days, that a refund was not forthcoming until they 'found the rug', that it was an 'unauthorized' return. Told me to open a dispute with my credit card company.

What kind of company is this? Bloomberg News interview on YouTube with CEO Doug Mack quotes him saying they hope to make money within a year or two.  What is going on with them? are they honest? do other people have similar experiences?

Will report back in ten days to let you know if I get my $6,599. back.

This report was posted on Ripoff Report on 04/14/2012 05:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/One-Kings-Lane/internet/One-Kings-Lane-Waiting-four-months-for-6599-refund-why-Internet-Internet-868730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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