I don't know if any of my Talent will be reading this or have found this yet. As of October 31, 2008 OST has shut down the Phoenix office for various reasons. Mostly because people didn't want to give us any money.
I worked really hard for OST believing they weren't a scam and that we really could get you guys work. I was so far away from Corp that I didn't really know anything. I asked our Office Director several times if we were a scam and he would be able to give me examples from all the people in our office who have gotten work. "Would we be able to do this if we weren't a scam?" he said.
"No." I thought.
And it's true. A lot of the things that are offered in the back office are things you can find on Craigslist or things that are not paid or things that pay very little. Why? Because no pay or little pay still builds your experience. I can't speak for the other offices we have nationwide because I never worked in them personally--BUT I can say that our office ALWAYS told you how much we charge in EVERY Open Call (I heard him say it each time), we NEVER sold you a dream, we only sold you a MAYBE, and we NEVER brought everybody back from Open Calls. I know because I was the person interviewing you after the Open Call and trust me--most people didn't get brought back.
There are good things about the company--the photo packs are a really good deal, the digital comp cards are a really good deal--but only if you do them together. A comp card needs pro photos to get you anywhere and pro photos need a comp card. If you only did the comp card and never got any jobs from us don't say I didn't tell you. However, I felt for a long time they should have sold you both all at once in a package deal for less money. maybe that would have made people feel better.
From what i was told agencies (who charge commission) really like us ecause you come all ready to go with your pics and comps, but as for jobs...that was up to you guys. If you never got anything I know for a fact that the Phoenix office never "guaranteed" you anything--I know because I was one of the people telling you"I won't guarantee you work."
And I can also speak for the Phoenix office that we called everybody back and answered all of your questions. i worked both reception and TS and I know that we called people back.
Are all the office like the Phoenix office was? No. They got too big for their britches and we knew they didn't call people back and were lacking in their customer service because they were so busy.
And all you people who hated Katie you'll be glad to know that she got fired about 4 weeks ago.
Anyway...if anybody is thinking about enrolling with One Source and has questions for me since I'm a former employee you can ask me--I didn't sign a confidentiality agreement or anything.
And I am kinda pissed that they shut us down last minute. If you see them open up again it won't be the same staff that was there...and they may be doing things different.