• Report: #277105

Complaint Review: One Stop Motors, OneStopMotors, One Stop Autos

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  • Submitted: Thu, October 04, 2007
  • Updated: Tue, October 16, 2007

  • Reported By:Englewood Colorado
One Stop Motors, OneStopMotors, One Stop Autos
www.onestopmotors.com Las Vegas, Nevada United States of America

One Stop Motors, OneStopMotors, One Stop Autos Rude if you say no! Go sell your car on AutoTrader for less than $70!!! Las Vegas Nevada

*UPDATE EX-employee responds: Confirmations From the Inside

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So, I listed my car with autotrader.com. I've gotten about 10 calls, but I haven't said yes to any yet. I got a call from a guy who said he was with One Stop Autos, who told me he would sell my cars for me. I listened and said I was a bit interested. He told me that he wanted to put me on the phone with someone else, his boss.

His auctioneer like boss got on th phone and told me about the service, and of course they told me to enter "classic corvette" into Yahoo - I'm sure that's the only one up there. I kept inquiring about the price, but he just kept talking. Finally, he told me $500. I said, "I'm sorry, I can't pay that much to sell my car." He yelled, "Thanks a lot for wasting my time, Sharon!" and hung up on me. (Sharon is not my same.)

I hopped on Ripoffreport to see if there was info about One Stop Autos, which there wasn't.

Being the vendictive person I am, I decided to call back and pretend that I was interested again - waste some MORE of his time. This time, the representative introduced the company as One Stop Motors. Of course, I looked them up and found a few pages of how bad this company is.

P.S. Two of the people I talked to told me that where they get you is in the financing; that's where they make all their money. DO NOT FINANCE OR BUY THROUGH THEM!!!! Trust me, or any of the other 50 people with rip off reports on here.

Just me
Englewood, Colorado
U.S.A.

This report was posted on Ripoff Report on 10/04/2007 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/One-Stop-Motors-OneStopMotors-One-Stop-Autos/Las-Vegas-Nevada/One-Stop-Motors-OneStopMotors-One-Stop-Autos-Rude-if-you-say-no-Go-sell-your-car-on-Aut-277105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 UPDATE EX-employee responds

Confirmations From the Inside

AUTHOR: Anonymous - (U.S.A.)

I am a former One Stop Motors (OSM) employee. I have been holding off posting on rip-off report for a couple years now, but enough is enough.

Here's the way it works:
Sales people working for OSM are trained to use a sales pitch that has been "perfected" by trial and error since the company started. The sales team hits the phone using leads pulled directly from AutoTrader and other trade magazines of the same sort. They call and ask, "Hey is that *insert vehicle here* still for sale?" leading the owner to feel like they are getting a bite on their trader ad. Then they go off on a long schpiel about how they can sell you some advertising that will put you, the owner, on the same level with big dealerships. It all sounds grand.

If you choose to accept this mission by shelling out an amount close enough to 500 bucks that it's ridiculous, an information sheet is filled out on your vehicle, your credit card is charged instantaneously almost the moment the sales person obtains you card number, and the paperwork is forwarded to the IT department.

A template-based webpage (ad) is built for your vehicle. All of the information you gave the salesperson over the phone is typed in appropriate fields. If information is missing, the ad is posted to the OSM website with the missing information. This includes your photos...any added information and pictures (up to 12 of them) are added in as they are received. The ad is snazzy enough...a lot better than a black and white trader photo. The problem is that no one ever sees it.

Once the initial ad is built, your information is forwarded into queues for posting on additional websites, auction postings, search engine optimization, etc. OSM does perform the work they say they will; however the problem is that they do it at the least possible cost to them. They don't use your 500 bucks for all of your advertising and depend on finder's fees from finance deals the way they say they do. They use about 150 bucks of your money, the sales person gets their commission (right around 100 bucks give or take), and then the owner of the company, Rob Wilder, pockets the rest. This dude is living high on your money, raking in 70 grand a week sometimes.

Let's break it down:
~ You spend $500
~ They build an ad in a template that takes all of 15 minutes to prepare...if that
~ They pay approximately $100 commission to the sales person
~ They pay the people preparing the rest of the advertising which to advertise a vehicle fully takes about an hour...so...on the high end that's $15 for a portion of each person's hourly pay.
~ They post your vehicle on a bunch of FREE classified listings that no one ever looks at.
~ They give you a FREE Yahoo auction or 3.
~ They give you Ebay...eh...probably costs about $40 to list a vehicle
~ They seach engine optimize you on Google, Yahoo!, MSN, and a few others. They set the daily allowance for your keywords at about 15 cents per click or less up to about $5. Approximately. Then they give you horrendous words that no one using a search engine would type in a million years....like "2002 Honda Accord LX for sale"

Let's see so far they've spent $155 of your 500 bucks concretely. They used to spend about $1800 per month for ALL of the keywords...that's yours and everyone else they promised this service to which is chump change when you're pulling in 70 G's a week.

I never witnessed any money made on financing. The warranties were a joke. The bottom line is that they deliver what they say they will, but it is ineffective and cheap. It not anything that someone with a little computer knowledge couldn't do themselves. If you are smart enough to come to ripoffreport, then you can advertise your own vehicle the same way that OSM does it for pennies on the dollar that they charge. It's a novel idea, that makes a lot of money, and that is all they care about. They do not care if you sell your car or not. They have a horrible reputation on the internet, in Las Vegas, with ex and current employees. I don't recommend doing business with them or other companies who offer similar services. I hope you find this before they find you.

Best of luck and be cautious out there.
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