• Report: #110482

Complaint Review: One Web Direct Bill

  • Submitted: Tue, September 28, 2004
  • Updated: Sat, October 23, 2004

  • Reported By:Fort Wayne Indiana
One Web Direct Bill
www.onewebhlp.com Bedford, New Hampshire U.S.A.

One Web Direct Bill Billed me for bogus Web sites that I had not authorized the viewing of. Bedford New Hampshire

*Consumer Suggestion: As long as crooks can make big money using fraud, it will continue to go on!

*Consumer Suggestion: Removing a virus: Format is the only sure way. Software removal may or may not work!

*Consumer Suggestion: Removing a virus: Format is the only sure way. Software removal may or may not work!

*Consumer Suggestion: Removing a virus: Format is the only sure way. Software removal may or may not work!

*Consumer Suggestion: Removing a virus: Format is the only sure way. Software removal may or may not work!

*Consumer Comment: So far I have been able to get all charges credited back to me. Thx!

*Consumer Suggestion: National one telecom, working their way across America, one fake bill at a time!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I received an invoice dated 9/17/04 with charges totaling $300.00 for calls made on 3 different occasions. This is the first I have heard of this service and the first knowledge I have of such calls being placed from my number. In order to be charged, you have to install special software. I have never installed said software from this company.

I contacted customer service via their Web site to request what site was accessed that resulted in the charges. I was emailed the following address:

http://www.realplugin.com/cgi-bin/pluginstall.cgi?wm=c2c1d0f8&did=779&pl=index02.html

I tried to access this site and an error message occurred saying the site was not found.

I tried to contact customer service via their online site again. I then got this error message when I tried to post another question or block my line:
Only one trouble ticket may be open at once. Please finish the previous ticket before opening another.

Obviously I cannot reach customer service via the Web site anymore.

When I called the company to find out how to access the online customer service (they won't address billing disputes over the phone) I was told I had to write a letter to the company. I have done so and have not heard anything from them.

Also, when I called, the connection was horrible and the "customer service" rep was of no help. He wasn't even friendly.

It wasn't until I went online and discovered this company, also know by other names, has been scamming people right and left for months now. I'm just another victim.

I also have a $600 long distance phone bill to deal with because of this company. I have gotten most of it credited but one company won't credit me until the One Web Direct Bill people credit me. Sounds like a run-around to me.

Heidi
Fort Wayne, Indiana
U.S.A.

This report was posted on Ripoff Report on 09/28/2004 06:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/One-Web-Direct-Bill/Bedford-New-Hampshire-03110/One-Web-Direct-Bill-Billed-me-for-bogus-Web-sites-that-I-had-not-authorized-the-viewing-of-110482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on One Web Direct Bill

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

As long as crooks can make big money using fraud, it will continue to go on!

AUTHOR: Paul - (U.S.A.)

Why in the world would anyone start a real business? You'd have to be crazy! Why spend time and big money thinking up a real product or service?

All you need to do is promise to deliver. Then, take the money and run!

Nothing happens. The most the feds will do is tell you to stop. But, you get to keep all the money you've stolen up to that point. It could be millions, if you're using the modem dialer con.

Now, I'm sure the feds will tell you they don't have the manpower it takes to prosecute fraud. I agree with them. They don't have the resources it takes to investigate and prosecute all fraud.

But, that is not the way you win against fraud!

You see, you don't need to put all the frauds in jail. Just start with one. Pick one company using the dialer con. Like this one, National one telecom.

Track them down by tracing their bank accounts. Seize all their assets, using the RICO statutes. Grab up all the worker bees. Provide them with immunity for testimony.

Then, use that to sentence the principals to 10 years of federal time.

Last, but not least, take out an ad in National Fraud Weekly, the leading trade publication that covers the fraud industry.

Show Mr. Dialer con in a prison jumpsuit, waiting in line to use the jail telephone. The caption below reads: Dialing for fraudulent dollars? Here, use our phone!

Instantly, the news will spread like wildfire. People will be talking. Did you see how Joe DialerCon went to jail and lost all his property? Man, I'm shutting my dialers down right now!

Within a week, you will see one dialer con after another fold up shop and move on to something else.

In the end, investing big in one prosecution causes the whole dialer industry to shut down.

Instead, the feds continue to use puny cease and desist orders. Crooks keep all the money. Nobody goes to jail. So, in 3 months, they get to start all over again with the same modem dialer losers.

A few high=profile trials could bring down the whole fraudulent community.

We need to go back to the way things used to be, where the only people cheating us were the government!
Respond to this report!
What's this?

#2 Consumer Suggestion

Removing a virus: Format is the only sure way. Software removal may or may not work!

AUTHOR: Paul - (U.S.A.)

I checked the internet yesterday. If you search for National one, this site comes up several times. Actually, it comes up way before the National one site itself. It's the same when you search for One web direct.

So, anyone who searches will instantly see their bill is a fraud. That will put an end to the income for this fake company.

However, there is still the matter of the people who have already paid. In addition, National one is responsible for all the long-distance charges to phone companies around the country.

I doubt any of the victims will ever see a cent back. People involved in fraud almost always spend the money on fancy cars, drugs, and whores. When they are found, there is usually little or nothing left. These people are no different. They come from a background in pornography.

In addition, the federal agencies typically just tell them to stop. They get to keep any money they have stolen in the past. Hardly anyone is ever prosecuted. Jail time is almost unheard of.

So, you can count on these people to start up another modem con real soon. Watch your phone bill for the new charges.

You will still need to clean up your computer. Search for "modem fraud" or "modem hijacking". There are many different suggestions to remove the program.

However, this program has the ability to reinstall itself as you are trying to remove it. It will work faster than you can.

I found the best method is to format your drive. That gets rid of everything. Anything else may or may not work.

Your best bet is to use a second computer for the internet. You never put your main computer online. So, nothing can ever happen to it. With all the internet problems, this is the smartest thing you can do.

Stopping modem dialers is done in several ways. First, you need to disable activex controls from running. This is done under internet options. Next, you should use antivirus protection. Panda Antivirus includes a generic anti-dialer system. Plus, a new program called STOPITNOW is out. It prevents modem hijacking from happening in the first place.

Fraud makes big money. National one probably sent out 100,000 fake bills. At $100 each, that's $10 million. In addition, these people have porn businesses. The dialers are used to lure in new victims. So, either they or someone else will be back with this same con.

The best way to protect yourself is to always watch your money. Beware of fake bills, or extra charges on legitimate bills. In addition, forget about buying into a get rich quick scheme. The only people who ever make any money are the crooks.

As long as you use good common sense, and think before you spend, you should be fine. It's always good to read this site regularly to keep aware of the latest frauds. Good judgment and a little knowledge will go a long way towards keeping your money in your pocket, instead of a crooks pocket.

Good luck!
Respond to this report!
What's this?

#3 Consumer Suggestion

Removing a virus: Format is the only sure way. Software removal may or may not work!

AUTHOR: Paul - (U.S.A.)

I checked the internet yesterday. If you search for National one, this site comes up several times. Actually, it comes up way before the National one site itself. It's the same when you search for One web direct.

So, anyone who searches will instantly see their bill is a fraud. That will put an end to the income for this fake company.

However, there is still the matter of the people who have already paid. In addition, National one is responsible for all the long-distance charges to phone companies around the country.

I doubt any of the victims will ever see a cent back. People involved in fraud almost always spend the money on fancy cars, drugs, and whores. When they are found, there is usually little or nothing left. These people are no different. They come from a background in pornography.

In addition, the federal agencies typically just tell them to stop. They get to keep any money they have stolen in the past. Hardly anyone is ever prosecuted. Jail time is almost unheard of.

So, you can count on these people to start up another modem con real soon. Watch your phone bill for the new charges.

You will still need to clean up your computer. Search for "modem fraud" or "modem hijacking". There are many different suggestions to remove the program.

However, this program has the ability to reinstall itself as you are trying to remove it. It will work faster than you can.

I found the best method is to format your drive. That gets rid of everything. Anything else may or may not work.

Your best bet is to use a second computer for the internet. You never put your main computer online. So, nothing can ever happen to it. With all the internet problems, this is the smartest thing you can do.

Stopping modem dialers is done in several ways. First, you need to disable activex controls from running. This is done under internet options. Next, you should use antivirus protection. Panda Antivirus includes a generic anti-dialer system. Plus, a new program called STOPITNOW is out. It prevents modem hijacking from happening in the first place.

Fraud makes big money. National one probably sent out 100,000 fake bills. At $100 each, that's $10 million. In addition, these people have porn businesses. The dialers are used to lure in new victims. So, either they or someone else will be back with this same con.

The best way to protect yourself is to always watch your money. Beware of fake bills, or extra charges on legitimate bills. In addition, forget about buying into a get rich quick scheme. The only people who ever make any money are the crooks.

As long as you use good common sense, and think before you spend, you should be fine. It's always good to read this site regularly to keep aware of the latest frauds. Good judgment and a little knowledge will go a long way towards keeping your money in your pocket, instead of a crooks pocket.

Good luck!
Respond to this report!
What's this?

#4 Consumer Suggestion

Removing a virus: Format is the only sure way. Software removal may or may not work!

AUTHOR: Paul - (U.S.A.)

I checked the internet yesterday. If you search for National one, this site comes up several times. Actually, it comes up way before the National one site itself. It's the same when you search for One web direct.

So, anyone who searches will instantly see their bill is a fraud. That will put an end to the income for this fake company.

However, there is still the matter of the people who have already paid. In addition, National one is responsible for all the long-distance charges to phone companies around the country.

I doubt any of the victims will ever see a cent back. People involved in fraud almost always spend the money on fancy cars, drugs, and whores. When they are found, there is usually little or nothing left. These people are no different. They come from a background in pornography.

In addition, the federal agencies typically just tell them to stop. They get to keep any money they have stolen in the past. Hardly anyone is ever prosecuted. Jail time is almost unheard of.

So, you can count on these people to start up another modem con real soon. Watch your phone bill for the new charges.

You will still need to clean up your computer. Search for "modem fraud" or "modem hijacking". There are many different suggestions to remove the program.

However, this program has the ability to reinstall itself as you are trying to remove it. It will work faster than you can.

I found the best method is to format your drive. That gets rid of everything. Anything else may or may not work.

Your best bet is to use a second computer for the internet. You never put your main computer online. So, nothing can ever happen to it. With all the internet problems, this is the smartest thing you can do.

Stopping modem dialers is done in several ways. First, you need to disable activex controls from running. This is done under internet options. Next, you should use antivirus protection. Panda Antivirus includes a generic anti-dialer system. Plus, a new program called STOPITNOW is out. It prevents modem hijacking from happening in the first place.

Fraud makes big money. National one probably sent out 100,000 fake bills. At $100 each, that's $10 million. In addition, these people have porn businesses. The dialers are used to lure in new victims. So, either they or someone else will be back with this same con.

The best way to protect yourself is to always watch your money. Beware of fake bills, or extra charges on legitimate bills. In addition, forget about buying into a get rich quick scheme. The only people who ever make any money are the crooks.

As long as you use good common sense, and think before you spend, you should be fine. It's always good to read this site regularly to keep aware of the latest frauds. Good judgment and a little knowledge will go a long way towards keeping your money in your pocket, instead of a crooks pocket.

Good luck!
Respond to this report!
What's this?

#5 Consumer Suggestion

Removing a virus: Format is the only sure way. Software removal may or may not work!

AUTHOR: Paul - (U.S.A.)

I checked the internet yesterday. If you search for National one, this site comes up several times. Actually, it comes up way before the National one site itself. It's the same when you search for One web direct.

So, anyone who searches will instantly see their bill is a fraud. That will put an end to the income for this fake company.

However, there is still the matter of the people who have already paid. In addition, National one is responsible for all the long-distance charges to phone companies around the country.

I doubt any of the victims will ever see a cent back. People involved in fraud almost always spend the money on fancy cars, drugs, and whores. When they are found, there is usually little or nothing left. These people are no different. They come from a background in pornography.

In addition, the federal agencies typically just tell them to stop. They get to keep any money they have stolen in the past. Hardly anyone is ever prosecuted. Jail time is almost unheard of.

So, you can count on these people to start up another modem con real soon. Watch your phone bill for the new charges.

You will still need to clean up your computer. Search for "modem fraud" or "modem hijacking". There are many different suggestions to remove the program.

However, this program has the ability to reinstall itself as you are trying to remove it. It will work faster than you can.

I found the best method is to format your drive. That gets rid of everything. Anything else may or may not work.

Your best bet is to use a second computer for the internet. You never put your main computer online. So, nothing can ever happen to it. With all the internet problems, this is the smartest thing you can do.

Stopping modem dialers is done in several ways. First, you need to disable activex controls from running. This is done under internet options. Next, you should use antivirus protection. Panda Antivirus includes a generic anti-dialer system. Plus, a new program called STOPITNOW is out. It prevents modem hijacking from happening in the first place.

Fraud makes big money. National one probably sent out 100,000 fake bills. At $100 each, that's $10 million. In addition, these people have porn businesses. The dialers are used to lure in new victims. So, either they or someone else will be back with this same con.

The best way to protect yourself is to always watch your money. Beware of fake bills, or extra charges on legitimate bills. In addition, forget about buying into a get rich quick scheme. The only people who ever make any money are the crooks.

As long as you use good common sense, and think before you spend, you should be fine. It's always good to read this site regularly to keep aware of the latest frauds. Good judgment and a little knowledge will go a long way towards keeping your money in your pocket, instead of a crooks pocket.

Good luck!
Respond to this report!
What's this?

#6 Consumer Comment

So far I have been able to get all charges credited back to me. Thx!

AUTHOR: Heidi - (U.S.A.)

Thanks to Paul from Anaheim! So far I have been able to get all charges credited back to me. It will be interesting to get my new phone bill this month.

I am looking forward to hearing how to get this dialer virus off my computer. We are currently not using the PC and have the phone line disconnected from the tower. I have tried several things, including spyware, and nothing works. The virus is caught but then comes right back as soon as we log on.

Thanks for your help on this. And for helping others in my situation.
Respond to this report!
What's this?

#7 Consumer Suggestion

National one telecom, working their way across America, one fake bill at a time!

AUTHOR: Paul - (U.S.A.)

It's those idiots at National One Telecom again! They're running the tired, old modem dialer con along with the fake billing scam. Both of them are designed to get their hands on your money!

The modem dialer con first started back in the 90's. The Federal Trade Commission put two porn fairies, the Botto brothers, out of business for using it. Since then, the porn freaks have continued to use this same method to trick people into visiting their sites. The FTC reports it was one of the top 10 frauds of 2002.

Here's how it works. While you're on the internet, unknown to you, a program comes over the connection. Usually, a series of pop-ups will occur. Then, the computer won't respond anymore.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84, a number located in the United Kingdom. The program waits until nobody is using the computer before it dials. The numbers that are called all have something to do with porn.

No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, National one will simply make a fake bill!

They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago.

Next, you will start receiving the bills. First, you will get a real bill from your phone company. You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from One Web Direct for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars!

You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill.

When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can.

Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that.

As for One Web Direct, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it!

One Web Direct will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a web address, nationalone.com or onewebhlp.com. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency.

Don't worry about One Web Direct at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it!

You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all.

These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter.

National Fraud Information Center
http://68.166.162.20/repoform.htm

Federal Trade Commission Bureau of Consumer Protection
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

FBI Internet Fraud Complaint Center
https://www.ifccfbi.gov/complaint/cf2.asp

econsumer.gov
https://www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1

US Postal Inspection Service
www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm

Public Utilities Commission
each state is different-address below is California
www.cpuc.ca.gov/static/forms/complaint.htm

Federal Communications Commission
http://svartifoss2.fcc.gov/cib/fcc475.cfm

California Attorney General
each state is different-address below is California
http://ag.ca.gov/consumers/mailform.htm

Better Business Bureau
http://www.dallas.bbb.org/complaint_form.html Dallas
http://www.bbbnh.org/complaint_form.html New Hampshire

Linkscan: tons of information and more sites to file complaints
www.elsop.com/wrc/complain.htm

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses:

1-National One Telecom
2-One Web Direct Bill
3-Collection Express
4-Enhanced Services Billing Inc/ESBI and USBI
5-Tellsys
6-One Call Com
7-Candid Publishing
8-Intercosmos Media Group or directNIC
9-Money Management International
10.Steve Griffin
11.Michael Walczak
12.Terry M. Blaney
13.Suzanne Hanse

PO Box 10007-Bedford, NH
PO Box 612929-Dallas, TX
PO Box 130959-Dallas, TX
PO Box 612608-Dallas, TX

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves. The people running this scam are all connected in some way to the porn industry. They do not have a background in telecommunications. Instead, their prior businesses were phone sex lines and internet pornography.

If you have already paid, or know someone that has, file the complaints and hope for a refund. Check this site for the information that explains how to get a refund through your bank.

This post tells you how to handle the bills. My next message will explain how to clean up your computer. Look for it in a day or two. Then, we can start collecting evidence to catch the people behind this.

These frauds count on you to pay quietly. They'll try to bleed you dry, if you let them. Be sure to file a complaint on EVERY site above. Remember, it's up to you to put a stop to this. They are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!

Good luck!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X