• Report: #109945

Complaint Review: One Web Direct Bill

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  • Submitted: Fri, September 24, 2004
  • Updated: Sat, November 06, 2004

  • Reported By:Oroville California
One Web Direct Bill
PO Box 612608 Dallas, Texas U.S.A.

"One Web Direct Bill" Company is billing individuals for un-solicited porn website access.Here is how they do it. Dallas; Bedford Texas; New Hampshire

*Consumer Suggestion: It sounds like the frauds called you to see who you complained to.

*Consumer Comment: Anyone heard of NWNt.com?

*Consumer Suggestion: Update on the National one telecom modem dialer con

*Consumer Suggestion: Here! Use this to disconnect National One Telecom permanently!

*Consumer Suggestion: One web direct is also called National one telecom-both frauds!

*UPDATE Employee: Please send us a copy of this dialer

*Author of original report: It happened again...

*Author of original report: Read Mt Wolf, Pennsylvania Robin's rebuttal

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Here's what is happening:

Individuals are having dowloaded to their PC, a form of SmartBrowser auotdialler software (I found TIBSystems software loaded on our PC)when they agree to enter a website, primarily a porn website. As they "enter" this website, if they read through the entire "agreement" (the fine print), they will find that the "agreement" spells out what is taking place.

Anybody in their right mind would never agree to such indiscriminate intursion.
Here's what takes place after the software is loaded on your PC: This happened to us; We were purchasing a High School SAT exam online. After the purchase transaction, we attempted to back out of our browser. We witnessed our PC connecting to another website, ON IT'S OWN, without our interaction. We had to go as far as 'pulling-the-plug' on the PC to break the access.

I am a Telecom Tech. I searched our PC files and found and removed the parasitic auto dialler software, and realized everything that had transpired. This software has, just this week, been listed as a 'virus' on www.antiviraldp.com/update.htm. There are additional websites addressing this problem with suggested software removal procedures: (Allentech.net/parasite/smartbrowser.html)
I have contacted our County DA's office, Fraud Division, as this rouge software downloading technique is extremely un-ethical, and very possibley illegal, as may be the billing process. This scam is also targeting and entrapping specific age groups.

Ken
Oroville, California
U.S.A.

This report was posted on Ripoff Report on 09/24/2004 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/One-Web-Direct-Bill/Dallas-Texas-75261-2608/One-Web-Direct-Bill-Company-is-billing-individuals-for-un-solicited-porn-website-access-109945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

It sounds like the frauds called you to see who you complained to.

AUTHOR: Paul - (U.S.A.)

Jennifer, your mystery caller doesn't sound legitimate. First of all, why would a Nevada phone company be calling you? You don't use their service. Plus, all the local telephone companies already know exactly how these dialers work.

After all, this nonsense has been going on since the 90's. There is nothing new here. The phone companies already know who and what is involved. They continue to let it go on for two reasons.
First, they make money off the deal. Many times, they insist on payment.

The dialers generate a lot of income for the legitimate phone companies. Second, they don't have the right to stop it. Any company, fraudulent or not, has the right to access the phone lines.

It sounds like one of the frauds called you. Maybe it was National one. They probably wanted to see who you complained to.

As for me, I gave up worrying about all this several weeks ago. I'll tell you why. First, you can't help most of these people. Most of them are determined to throw their money away, no matter what I do. In fact, they get mad when you try to help them. Search for the Kingsway loan scam and read my messages from 10/20. Then, read what AA said in reply. Here is a woman with no job and absolutely no credit. Yet, she is out applying for loans.

Common sense tells you that nobody is going to lend her a wooden nickel. So, it's little wonder that the only response she gets is from an advance fee scam. She proceeds to send hundreds of dollars away to Canada. Then, after she is scammed, she comes here and insults me for explaining how she was taken. I explained she would not be getting any loans, not now, not in the future. She claimed that was too harsh. I told her, harsh, just wait until you're sleeping outside because you gave your rent money away. That's my idea of harsh. She comes back and calls me a loud-mouthed jerk. Instead of being mad at the people who scammed her, she is mad at me.

There is a reason for this. Think about it. This woman has few or no job skills. Probably makes minimum wage, or only slightly more. No credit. She's hostile. That means no man in her life. So, tell me, what hope does she have for a better tomorrow? She has two choices. She can face the reality of no hope for a better future. Or, she can turn to the frauds for false hope. That's her only options. No hope or false hope. So, when I explain the truth of the scam, I took away her only hope. In other words, many of these people would rather have a fraud give them false hope than face the facts of no hope. So, in effect, these people are getting something for their money. They are receiving false hope. Which is the only kind they will ever have.

Once I realized this, I asked myself why I should take away the only hope they have. The answer: I shouldn't. Let them have their false hopes. Hell, some of them have paid thousands of dollars for it. So, let them keep dreaming that one day, they will finally make their fortune and a better life. Of course, you and I know that will never happen. But, it's cruel to tell them that.

So, that's why I don't waste any more time trying to explain the advance loan con. Or, the fake web site counseling scam. Or, the envelope stuffing scheme. These companies are selling a legitimate product. They provide hope to the people without any hope. As pathetic as that sounds, what right do I have to take that away?

As for the dialer con, I can't stop that either. Even if I went over to their mailbox in Texas and set up video, what good would it do? I could find the people involved and execute every one of them. Next month, a new dialer company would start right back up again. So, why bother?

I thought I could scare them off. But, they don't scare. Then, I tried to sic the feds on them. That doesn't make any difference either. So what's left? If you can find a way to stop the dialer con, you're smarter than I am.

The last comment I posted instructed people to donate to this site. These idiots have $4,000 to throw away on a fake web site con. The least they can do is send $40 to this site. I don't know if that was successful or not, either.

There is one thing I am sure of. I'm 46, so I damn sure don't have the time to waste trying to stamp out something that can never be eliminated. As for you Jennifer, the best thing you can do is keep them from stealing your money. In fact that's the only thing you can do! Everything else is beyond your control. There are always people who will just pay the fake phone bills. So, the dialers will always be there.

I may not have the fake phone bills to deal with. But, I format my computer every week or so because of internet viruses. It's the price you pay to live in this society. I can't see any way around it.

Good luck, Jennifer!
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#2 Consumer Comment

Anyone heard of NWNt.com?

AUTHOR: Jennifer - (U.S.A.)

I was recently contacted by a company that said they were doing an investigation on charges that One Call Comm charged us for long distant calls to our home phone. I had a one time adjustment done with the phone company since we did not make those calls to the UK and the phone company took care of it. The representative From NWNT.com just asked me if I had any pop ups on my computer and asked me if I recieved an icon. I told her yes. She sounded questionable since she really did not identify herself other then her first name.

I had to ask her what company she works for. She said North West Nevada Telco. Why she was investigation the adjustment for One Call Comm is beyond me. Further more she told me to go to TIB.SYSTEMS.com/help to find out how to remove the auto dialer virus. Also when I called her back the person who answered it didn't really know what company to tell me she works for. I mentioned One Web and she said yes. I said to her you don't know? She said she was new.

Paul check them out. Tell me what you discover. I'm not sure it I trust her either. My Mother still got a second bill with late fees attached even thought the rep told me he put a hold on billing her until this was investigated to be true and even after writing them the letter. These guys are too much.
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#3 Consumer Suggestion

Update on the National one telecom modem dialer con

AUTHOR: Paul - (U.S.A.)

I checked the internet yesterday. If you search for National one, this site comes up several times. Actually, it comes up way before the National one site itself. It's the same when you search for One web direct.

So, anyone who searches will instantly see their bill is a fraud. That will put an end to the income for this fake company.

However, there is still the matter of the people who have already paid. In addition, National one is responsible for all the long-distance charges to phone companies around the country.

I doubt any of the victims will ever see a cent back. People involved in fraud almost always spend the money on fancy cars, drugs, and whores. When they are found, there is usually little or nothing left. These people are no different. They come from a background in pornography.

In addition, the federal agencies typically just tell them to stop. They get to keep any money they have stolen in the past. Hardly anyone is ever prosecuted. Jail time is almost unheard of.

So, you can count on these people to start up another modem con real soon. Watch your phone bill for the new charges.

You will still need to clean up your computer. Search for "modem fraud" or "modem hijacking". There are many different suggestions to remove the program.

However, this program has the ability to reinstall itself as you are trying to remove it. It will work faster than you can.

I found the best method is to format your drive. That gets rid of everything. Anything else may or may not work.

Your best bet is to use a second computer for the internet. You never put your main computer online. So, nothing can ever happen to it. With all the internet problems, this is the smartest thing you can do.

Stopping modem dialers is done in several ways. First, you need to disable activex controls from running. This is done under internet options. Next, you should use antivirus protection. Panda Antivirus includes a generic anti-dialer system. Plus, a new program called STOPITNOW is out. It prevents modem hijacking from happening in the first place.

Fraud makes big money. National one probably sent out 100,000 fake bills. At $100 each, that's $10 million. In addition, these people have porn businesses. The dialers are used to lure in new victims. So, either they or someone else will be back with this same con.

The best way to protect yourself is to always watch your money. Beware of fake bills, or extra charges on legitimate bills. In addition, forget about buying into a get rich quick scheme. The only people who ever make any money are the crooks.

As long as you use good common sense, and think before you spend, you should be fine. It's always good to read this site regularly to keep aware of the latest frauds. Good judgment and a little knowledge will go a long way towards keeping your money in your pocket, instead of a crooks pocket.

Good luck!
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#4 Consumer Suggestion

Here! Use this to disconnect National One Telecom permanently!

AUTHOR: Paul - (U.S.A.)

It's those idiots at National One Telecom again! They're running the tired, old modem dialer con along with the fake billing scam. Both of them are designed to get their hands on your money!

The modem dialer con first started back in 1997. The Federal Trade Commission reports it was one of the top 10 frauds of 2002.

Here's how it works. While you're on the internet, unknown to you, a program comes over the connection. Usually, a series of pop-ups will occur. Then, the computer won't respond anymore.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84(00), a number located in the United Kingdom. The program waits until nobody is using the computer before it dials.

No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, National one will simply make a fake bill!

They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago.

Next, you will start receiving the bills. First, you will get a real bill from your phone company.
You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from One Web Direct for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars!

You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill.

When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can.

Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that.

As for One Web Direct, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it!

One Web Direct will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a web address, nationalone.com or onewebhlp.com. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency.

Don't worry about One Web Direct at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it!

You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all.

These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter.

National Fraud Information Center
http://68.166.162.20/repoform.htm

Federal Trade Commission Bureau of Consumer Protection
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

FBI Internet Fraud Complaint Center
https://www.ifccfbi.gov/complaint/cf2.asp

econsumer.gov
www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1

US Postal Inspection Service
www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm

Public Utilities Commission
each state is different-address below is California
www.cpuc.ca.gov/static/forms/complaint.htm

Federal Communications Commission
http://svartifoss2.fcc.gov/cib/fcc475.cfm

California Attorney General
each state is different-address below is California
http://ag.ca.gov/consumers/mailform.htm

Better Business Bureau
www.dallas.bbb.org/complaint_form.html Dallas
www.bbbnh.org/complaint_form.html New Hampshire

Linkscan: tons of information and more sites to file complaints
www.elsop.com/wrc/complain.htm

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses:

1-National One Telecom
2-One Web Direct Bill
3-Collection Express
4-Enhanced Services Billing Inc/ESBI
5-Tellsys
6-One Call Com
7-Candid Publishing
8-Intercosmos Media Group or directNIC
9-Money Management International
10.Steve Griffin
11.Michael Walczak
12.Terry M. Blaney
13.Suzanne Hanse

PO Box 10007-Bedford, NH
PO Box 612929-Dallas, TX
PO Box 130959-Dallas, TX
PO Box 612608-Dallas, TX

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves.

If you have already paid, or know someone that has, post name and amount sent here, so that you can coordinate for a refund.

This post tells you how to handle the bills. My next message will explain how to clean up your computer. Look for it in a day or two. Then, we can start collecting evidence to catch the people behind this.

These frauds count on you to pay quietly. They'll try to bleed you dry, if you let them. Be sure to file a complaint on EVERY site above. Remember, it's up to you to put a stop to this. They are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!

Good luck!
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#5 Consumer Suggestion

One web direct is also called National one telecom-both frauds!

AUTHOR: Paul - (U.S.A.)

Both frauds. Both run by the same people.

Search google with National one telecom for a 22 page tech file with removal suggestions.

There is software out, called stopitnow, that prevents modem hijacking.

The modem is what is connecting. The program turns the speaker off, so you don't hear it.

I'm using spyware blaster. It seems to help.
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#6 UPDATE Employee

Please send us a copy of this dialer

AUTHOR: David - (U.S.A.)

Ken,

Since you are a "telecom tech" I'm sure you are capable of sending an email.

Please call our customer service number and request the email address needed so you can email this dialer over for investigation.

We want to see a copy of 124464.exe and 124464.dllr ourselves and investigate it to see if it is out of compliance.

We DO NOT allow auto dialing on our billing network, and we respectfully request that you hand over the evidence so that we may 1) credit your account and 2) take action against the merchant(s) involved.
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#7 Author of original report

It happened again...

AUTHOR: Ken - (U.S.A.)

I had decided to stop playing paddycake and just perform a "recovery' (not a restore) on my system.

This was Wednesday night, 9/29. I went online before the recovery to obtain additional TIBSystems and Wild Tangent removal procedures.

As I was printing out the TIBS removal procedure, I received an audible alert, as well as a banner, indicating that I had just been disconnected from the Internet (JUNO service).

I minimized my JUNO screen, found a porno icon had JUST been installed on my desktop. I ran Task Manager and found a file, 124464, was active.

I closed Task Manager, and attempted to perform a system shutdown.

There was no response from my system!!

I pulled the plug!

When I brought the system back up(without my phone line in) , I found four files that had been downloaded to my system, without my consent: 124464.exe, 124464.dllr (with a phone icon!), and two other 124464 files.

These are porn access files!

I had deleted these files about a week earlier! I was furious! I immediatly performed the recovery process (reloads just the files installed on the PC as it was bought off the shelf).

This is the second time that I observed my PC re-connecting to another website without my interaction. I realize that I lost the "Event Logs" & "Error Logs" for what took place. Still contacting the FTC next week.
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#8 Author of original report

Read Mt Wolf, Pennsylvania Robin's rebuttal

AUTHOR: Ken - (U.S.A.)

Please read Robin's rebuttal in the Mt Wolf, Pennsylvania letter concerning an FTC ruling relating to this type of billing activity. Contact the Federal Trade Commision website to file a complaint.
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