• Report: #118689

Complaint Review: One Web Direct Bill

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  • Submitted: Thu, November 18, 2004
  • Updated: Thu, November 18, 2004

  • Reported By:Hudson New Hampshire
One Web Direct Bill
PO Box 612608 Dallas, Texas U.S.A.

One Web Direct Bill ripoff Charged for websites never visited, additional fees on telephone bill Dallas Texas

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On 8/29/04 at 3:02pm, we were charged for visiting a website that was never visited. We were charged $30.00 by One Web Direct Bill.

On that same day, we were charged an additional 6 minutes at $1.99 a minute, totaling $11.94.

We contacted One Web Direct, and were told to send a written complaint to One Web Direct (which we did).

We then contacted Verizon, our phone company, and were told that we couldn't be credited until One Web Direct satisfied the complaint.

I have paid both bills, but have never heard anything back, since lodging the complaint.

James
Hudson, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 11/18/2004 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/One-Web-Direct-Bill/Dallas-Texas-75261-2608/One-Web-Direct-Bill-ripoff-Charged-for-websites-never-visited-additional-fees-on-telephon-118689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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