- Report: #1139838
Report - Rebuttal - Arbitrate
Complaint Review: One kings lane
One kings lane Bait and switch, wrong chairs Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was looking for dining chairs and found at One Kings Lane very cute chairs at a good price. I sent my credit card information and was sent 4 chairs. Unfortunatly I ordered 2 paires of Brown leather Caldwell chairs. I recieved 2 pairs of brown something Karna chairs. These are commonly available on Amazon and Overstock for less. When I notified customer service at One Kings Lane they sounded conserned. I was notified that they would give me 25% off, or I could wait 3-5 weeks while they contacted thier vendor to see what could be done. Or I could return the incorrect chairs, no mention of getting the right ones.
Basically "Sorry we hoped you wouldn't notice the bait and switch. We don't care about your time and effort, but since you noticed we will take them back. Your time and the fact that you don't have chairs is not our problem" Well I think it should be. They advertised, and thier vender sent somethinh differant. These are thier faults, but I'm the one who does not have chairs and will not get refunded until the recieve 4 Caldwell Chairs as returns. I don't know how to do that since they did not send that to me.
You might consider buying at a differant site.
This report was posted on Ripoff Report on 04/18/2014 06:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/One-kings-lane/internet/One-kings-lane-Bait-and-switch-wrong-chairs-Internet-1139838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.