• Report: #462625

Complaint Review: OneBox

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  • Submitted: Thu, June 18, 2009
  • Updated: Thu, June 18, 2009

  • Reported By:Crofton Maryland
OneBox
onebox.com Internet U.S.A.

OneBox System does not work; no technical support; long customer service wait and disconnects; no refunds Internet

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This sounds great for a small or startup business, but business owners beware: The system does not work properly and the customer service is nonexistent. Despite several calls to (1) help the fax work and (2) then cancel the subscription, never received help or call back or even email. No follow up, no help, disconnected calls...and I wasted valuable time and lost money, since I was unable to use the fax. Note: I have used successfully other fax, online or email services.

No refunds, no help...they just want your money.

Agrees
Crofton, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/18/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/OneBox/internet/OneBox-System-does-not-work-no-technical-support-long-customer-service-wait-and-disconne-462625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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