- Report: #383778
Report - Rebuttal - Arbitrate
Complaint Review: OneEmailADay, LLC Enhanced Services Billing, Inc.
OneEmailADay, LLC Enhanced Services Billing, Inc.600 Sylvan Ave, Englewood Cliffs, New J ersey 07632 Holland, Michigan U.S.A.
OneEmailADay, LLC And Enhanced Services Billing, Inc. phone billing scam Holland Michigan
*REBUTTAL Individual responds: 877-567-7303 toll free phone
*UPDATE Employee: Please contact us
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I called Oneemailaday, LLC and before I hardly opened up my mouth the women said they would remove the charges. I questioned further how this happened and she said an individual named Pete Montola had ordered the service merely by using an e-mail address and my in-laws phone number. No other information was required of Pete to start a monthly billing, which just as easily could not have been caught.
In fact, months earlier, this Pete Montola was named as the person that ordered a different service that ended up on their phone bill. Mere coincidence that Pete has a particularly liking to my in-law's phone number, or perhaps these companies are sharing information?
I asked the Oneemailaday rep about verification processes to avoid fraudulent charges and she could not describe any. Essentially, this is a scam whereby: (1) the company freely allows people to obtain their service for free and have other people pay for it by just giving someone else's phone number, or (2) the company is directly in on the scam.
Companies such as this are using a feature in the telecommunications laws that allow their services to be billed through a service bundler such as "Enhanced Services Billing, Inc." These charges come through automatically to the unsuspecting consumer who must scrutinize their phone bills to catch it. Enhanced Services Billing may play the innocent middleman, but their lack of verification of charges being passed through plays a role in this fraudulent activity.
This report was posted on Ripoff Report on 10/22/2008 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/OneEmailADay-LLC-Enhanced-Services-Billing-Inc/Holland-Michigan-49424/OneEmailADay-LLC-And-Enhanced-Services-Billing-Inc-phone-billing-scam-Holland-Michigan-383778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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