- Report: #373628
Report - Rebuttal - Arbitrate
Complaint Review: OneEmailADay LLC, One Email A Day
OneEmailADay LLC, One Email A Day96 Linwood Plaza #436 Fort Lee, New Jersey U.S.A.
OneEmailADay LLC, One Email A Day FRAUDULENT BILLING on AT&T Bill Fort Lee New Jersey
*REBUTTAL Individual responds: 877-567-7303 toll free phone
*UPDATE Employee: Please contact us for assistance
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He proceeds to tell me that their company allows a person to sign up for their services through their website and commence billing just by entering a phone number on their web site. The person that is signing up for their services could enter in anyones phone number, YOUR phone number; and then YOU would be billed through your phone service provider (as I was) for services that SOMEONE ELSE signed up for. There is no verification whatsoever!!!
So, long story short, in my situation someone did this exact thing to me - signed up with his name, typed in my phone number - and this piece of s**t company proceeds to bill me for services that some d!ckhead signed up for, using my phone number. COMPLETE AND TOTAL FRAUD!!!
After talking with the CSR I spoke to, he assured me that they will block my account from future billings and refund the amount that was charged to me, back to my phone company, and I will receive a credit within 48 hours. Okay, fine, although I am still pissed off that they could even allow this to happen, I guess it's a resolution...
Next month comes, and guess what? On my AT&T phone bill is ANOTHER charge in the amount of $14.95 for enhanced services to Oneemailaday LLC!!! I call back, speak to a supervisor named RIA (her phone number is 213-443-0428 which is, by the way, a Los Angeles area code - not New Jersey, where they state they're located), she gives me the same line of BS - Oh we're sorry, we'll block your account, credit your phone company within 48 hours. And that's where I stand with them now.
I WILL be calling AT&T in 48 hours and making sure there is a credit on my account for $29.90 and have them block Oneemailaday LLC from making any future charges to my account, otherwise I'm calling my attorney and he's a pitbull...
This report was posted on Ripoff Report on 09/16/2008 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/OneEmailADay-LLC-One-Email-A-Day/Fort-Lee-New-Jersey-07024/OneEmailADay-LLC-One-Email-A-Day-FRAUDULENT-BILLING-on-ATT-Bill-Fort-Lee-New-Jersey-373628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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