- Report: #402330
Report - Rebuttal - Arbitrate
Complaint Review: OneEmailADay, LLC
OneEmailADay, LLC96 Linwood Plaza #436 Fort Lee, New Jersey U.S.A.
OneEmailADay, LLC Unauthorized charges to my 70 year old mother's (who has cancer) AT&T phone bill. Fort Lee New Jersey
*REBUTTAL Individual responds: 877-567-7303 use this number
*UPDATE Employee: Please contact us for assistance
*Consumer Suggestion: call here for answers
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Two months ago the AT&T telephone bill (which is in my mother's name, solely), showed a charge for $16.00. Although she didn't know what it was, she paid the bill. The next month the same charges were there so I decided to investigate.
Turns out the charges were from Oneemailaday,LLC , a company that neither of us had heard of. I had to do a search to even find their home page. I sent an email of complaint to their support center. A few days later a representative of the company called my mother about the complaint. They said they had charged her phone bill because of a web site I had visited. To reiterate: I am not even on my mother's telephone bill. My mother failed to get the representative's name but was told that any further charges would be stopped and that she would receive a check in approximately 10 business days. (The check is in the mail).
No check has been received.
Morrisville, North Carolina
This report was posted on Ripoff Report on 12/17/2008 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/OneEmailADay-LLC/Fort-Lee-New-Jersey-07024-3701/OneEmailADay-LLC-Unauthorized-charges-to-my-70-year-old-mothers-who-has-cancer-ATT-ph-402330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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