- Report: #876751
Report - Rebuttal - Arbitrate
Complaint Review: OneGuard Home Warranties
OneGuard Home Warranties2325 West Utopia Rd Phoenix, Arizona United States of America
OneGuard Home Warranties One Guard Refuse to fix AC Phoenix, Arizona
*UPDATE Employee: OneGuard response
*UPDATE Employee: One Guard Response for VN
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Once we filed a claim, they denied it because it is a Pre-existing Condition. The same thing I bought extra coverage for.
After months of going back and forth, they made it seem like they were going to replace our AC unit if we would have some additional work done at our expense. We did so and they still denied the claim.
This report was posted on Ripoff Report on 05/01/2012 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/OneGuard-Home-Warranties/Phoenix-Arizona-85027/OneGuard-Home-Warranties-One-Guard-Refuse-to-fix-AC-Phoenix-Arizona-876751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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