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Report: #1184559

Complaint Review: Online Experts LLC - Boise Idaho

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  • Reported By: Melissa — Harriman Tennessee
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  • Online Experts LLC 1533 N Milwaukee #289 Boise, Idaho USA

Online Experts LLC Beau Ancien-AKA Anthony WatersKevin HandrenFrank Flowers-AKA Frank Flores or Xavier FloresThey are now operating Ecommerce consulting/ecommerce learning Instead of charging credit card $4995.00 done a balance transfer, so I couldn't do chargeback. Boise Idaho

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10-11-13 Frank called me to docusign over the phone. I was never told I had 3 days to change my mind, it wasn't in the contract. He stated 21st would be my first coaching call. I had about 4 or 5 coaching calls and then nothing. So, I begin calling and they put me thru to a specialist who was very nice.This was 11-22-13. He said that I needed a new coach and that one would call me within the hour. Never heard anything, so I begin asking for a refund. The cost of this Online Expert program was $4995.00 suppose to get affiliate marketing-posting links, website, Marketing on ebay and amazon. Stated they had a A+ rating with the BBB. That's a lie. The cost for the website hosting was $39.95 a month. I never received another call from a coach or anyone for that matter, but they sure did charge me for a website monthly fee which the credit card took care of. They took my credit card number and I thought they were going to charge my card. So, when I couldn't get thru to anyone I called the credit card company and ask that they dispute this charge. When it still showed up on my credit card statement I called and questioned and they stated since this was a balance transfer with no paper trail there was nothing they can do about it.  

The coaching calls came from a company called Focus. The owner of the company was Beau Ancien "AKA" Anthony Waters. The other two that I know of are Kevin Handren which is running another company that is scamming people called Ecommerce Consulting, LLC/ecommerce learning out of Utah along with Frank Flowers "AKA" Frank Flores or Xavier Flores. Which I have been researching online and this company as well is scamming people yet again, some for more than I got took for. FTC shut down Online Experts LLC the first of this year 2014. I have since filed complaints to State of Idaho Attorney Generals Office, State of Utah, FTC, and the State of TN. These guys need to be stopped. There is no since in these states letting this go on any longer. I faxed papers to the State of Idaho to let them know the address and where to find Beau Ancien and they wrote him a letter. The received a rough letter back stating he didn't know what they were talking about. State of Idaho told me there's nothing they can do since only me and one other person has made a complaint. State of Utah says they can't do anything since the contract took place in Idaho. The company was in Idaho, but the outsource company Focus is in Utah and so was the call center. They sent a check thru a processing company that company sent a cashier's check to the US Bank in Idaho; which I called 10-23-14 and that account is closed now.

This report was posted on Ripoff Report on 10/23/2014 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/online-experts-llc/boise-idaho-83704/online-experts-llc-beau-ancien-aka-anthony-waterskevin-handrenfrank-flowers-aka-frank-flo-1184559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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