- Report: #1015447
Complaint Review: Online Vacation Center, Plantation, FL
| Online Vacation Center, Plantation, FL 1801 NW 66th Avenue, Suite 102
Plantation, Florida United States of America |
|
Online Vacation Center, Plantation, FL Trip cancelled after two weeks of booking, company levied $3600.00 penalty of $5000.00 for whole trip Plantation, Florida
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the next day, I got another email telling me the penalty for cancelling is $3264.36. I cancel the cruise on 12/23/2013 and the trip will not take place until 3/14/2013. It is almost three months away from the cruise. I called the agent and he told me on the initial confirmation it stated the cruise cannot be cancelled after 5 business days of booking. And this was news to me during the booking and it was never discussed. And during the cancellation, he never told me the penalty of $3264.38. I believe this is not fair and I know I have to pay some fee for their trouble. One time I had to pay $250.00 to cancel a cruise. But the penalty is $3264.38 and this is outrageous. I believe the agent is not very honest in booking and cancelling of this cruise. I just wonder if you can help me to recoup some of my money.
This report was posted on Ripoff Report on 02/16/2013 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Online-Vacation-Center-Plantation-FL/Plantation-Florida-33313/Online-Vacation-Center-Plantation-FL-Trip-cancelled-after-two-weeks-of-booking-company-1015447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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