• Report: #195280

Complaint Review: Onlinesupplier - Newave

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  • Submitted: Wed, June 07, 2006
  • Updated: Wed, June 07, 2006

  • Reported By:San Jose California
Onlinesupplier - Newave
onlinesupplier.com Internet U.S.A.

Onlinesupplier - Newave Waste of Time & Money 2wks after cancelling still waiting for refund & Calling Customer Service Costs Money TOO! ripoff Internet

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The first time I got suckered into this, I never received anything in the mail

Yes, I did it twice like a fool, got the info which was worthless.

Called to cancel, was told the $29.95 fee would be credited back to my card the same day - 2 weeks later I'm still waiting for the credit

When I called customer service to enquire you have to agree to a $1.00 fee to speak with a live person!
So they now want to eat up the fee that should have been returned by charging me to find out what happened.
Once I agreed to the $1.00 fee, I was told it could take up to ten days

I'm still waiting.

Susan
San Jose, California
U.S.A.

This report was posted on Ripoff Report on 06/07/2006 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Onlinesupplier-Newave/internet/Onlinesupplier-Newave-Waste-of-Time-Money-2wks-after-cancelling-still-waiting-for-refu-195280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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