- Report: #260058
Report - Rebuttal - Arbitrate
Complaint Review: Onlinesupplier.com
Onlinesupplier.comNewbridge Limited, Miriam House, Suite # 3979 PO Box 450 # 5 Losack Road Basseterre St. Kitts Eastern Carribbean Internet U.S.A.
Onlinesupplier.com The provider has been deducting around $64 per month from my account since February 2007. They have not provided any products for trial as indicated within a 14 day period. In a follow up phone call early this month they advised a package would be sent within 48 hours and the trial period extended. They have taken $255 plus out of my account to date. I am still waiting. Carribbean Internet
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11 July 2007
Further to my email message sent this morning I now confirm that:
I have not received any products from you for trial as indicated in February 2007
The ongoing monthly dollar deductions were always conditional on a 14 day trial of these products
I have not been provided with any opportunity to trial any such products
You have deducted $255 (to date)from my account and not provided me with any income generating services in return as indicated
I am providing 30 days notice for you to make arrangements to CANCEL any further dollar deductions from my account.
I withdraw any previous authorisation for dollar deductions from my account.
I request you reply with a confirmation of this advice.
----- Original Message -----
Sent: Wednesday, July 11, 2007 10:05 AM
On the 5th of July I range and spoke with Elbis Operator number 3196.
I advised him that since February this year $255 has been deducted from my account and I have not received any trial guide or information about working online. He assured me I would receive the package within 48 hours and I am still waiting!
I wish to terminate the arrangements with you NOW. I have not received any information as promised within 14 days of signing up however I have been billed monthly for something I know nothing about.
I request confirmation that you have taken action and that you CEASE deducations of any further dollar amounts from my account.
This report was posted on Ripoff Report on 07/10/2007 11:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Onlinesuppliercom/internet/Onlinesuppliercom-The-provider-has-been-deducting-around-64-per-month-from-my-account-si-260058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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