• Report: #245289

Complaint Review: Onlingo

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  • Submitted: Mon, April 23, 2007
  • Updated: Wed, August 08, 2007

  • Reported By:Santa Cruz California
Onlingo
onlingo.com Nationwide U.S.A.

Onlingo Ordered Italian - got Spanish. UNABLE TO CANCEL on-line OR by phone. ripoff Internet

*UPDATE Employee: Onlingo Response to Santa Cruz

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After respnding to a pop-up cookie for a free offer, the order that I submitted specifically for Italian never
arrived. Instead I received Spanish.
I have found it impossible to correct or to cancel. I will gladly return the mistake orders for a complete refund.

Samuel
Santa Cruz, California
U.S.A.

This report was posted on Ripoff Report on 04/23/2007 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Onlingo/nationwide/Onlingo-Ordered-Italian-got-Spanish-UNABLE-TO-CANCEL-on-line-OR-by-phone-ripoff-Inter-245289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Onlingo Response to Santa Cruz

AUTHOR: Chanel Benoit - (U.S.A.)

We at Onlingo believe in Customer Satisfaction and we strive to always go above and beyond your expectations. We are here to assist you Monday through Friday 6:00 am 5:30pm Pacific Standard Time and Saturdays 7:00 am to 3:30 pm Pacific Standard Time. If during the 2 week trial period you decide not to continue with Onlingo, our representatives will assist you with billing and refunds. Please contact our Customer Service Representatives at 1-800-949-6880.

Please call us today so we can help!

When you're happy we're ecstatic!

Sincerely,

Onlingo Management Team
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