- Report: #208223
Report - Rebuttal - Arbitrate
Complaint Review: Onrebate - Tiger Direct
Onrebate - Tiger Direct120 East Palmetto Park Road Boca Raton, Florida U.S.A.
OnRebate - TigerDirect - Systemax poor customer Service, no response, no rebate ripoff Boca Raton Florida
*UPDATE Employee: Help with your rebate
3-5 business days came and went, so I e-mailed OnRebate for a status. No response, not even an autoreply. So I call their 800 number, and of course it's an automated robomenu, with no option to talk to a real person. So I e-mail again. No response.
So just out of curiousity I googled OnRebate and lo and behold, it's one complaint and negative experience after another. I checked with the Florida BBB, but I got a message that OnRebate's record was in the process of being "updated". It would seem the BBB can't keep up with all the complaints.
I was also surprised to find out that both TigerDirect and OnRebate are owned by the same company (Systemax). I will be filing BBB complaints against all three and I will no longer do business with TigerDirect. If I do not receive my rebate I will file a complaint with the FL Attorney General
This report was posted on Ripoff Report on 08/28/2006 07:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Onrebate-Tiger-Direct/Boca-Raton-Florida-33432/OnRebate-TigerDirect-Systemax-poor-customer-Service-no-response-no-rebate-ripoff-Boc-208223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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