On July 25 2006 I bought a Famous Brand V1712B 17" LCD Monitor from Tigerdirect.ca based largly on the final low price after rebate. I applied online at Onrebate.com for the rebate the same day. I sent in all the required rebate information within days of the monitor showing up.
On August 7th I received an email saying my rebate had been accepted and my rebate would be sent to my Paypal account within a few days.
I called Onrebate on Aug 24th and spoke to Ginette to find out why I had not received my rebate. Onrebate claimed I had. I asked them to fax me their confirmation of payment, which they did not do. I told them I have been using paypal for years and am quite aware of what is going on in my account. I offered to fax them my statments and show them they payment had not been sent. They said they would look into it and call me back.
I called again on Sept 6th and was told it was a screwup with their paypal account and I would get my money in 7-10 days.
I called back on Sept 19 and asked to speak to a supervisor. I spoke to Nicky Thomas who said she would look into it and call me back.
I called again on Sept 26 and spoke to Pedro who promised my payment by Oct 6th.
I also called Ben Uppal at Tiger Direct.ca on Sept 26 who said he would look into it. I did not hear back.
On October 2nd I emailed Ben Uppal at Tiger Direct to see what he had found out about by rebate.
I spoke to Ginnette on Oct 5 and she said they would send a cheque.
On October 12th, Ben Uppal from Tiger direct emailed me back saying I should see my rebate in the next week.
On Nov 6th I asked to speak to a manager. After much run around I spoke to Tavares who said he would look into it and call me back.
I also emailed Ben Uppal at Tiger direct on Nov 6 to let him know I had not received my rebate. No responce.
I emailed Ben at Tiger direct again on Nov 22 asking about my rebate. No reply.
After 3-1/2 months after my rebate being accepted, I still do not have my $60.00
This is out and out fraud.
If their are any lawyers reading this, there are enough complaints here and on other sites to start a class action suit. I would happily join one.
Provides some very interesting reading about Tiger Direct and Onrebate.