On 08-12-06 I applied for a $50 rebate for an LCD monitor I purchased at Tiger Direct. The rebate information was sent to OnRebate.Com and was received/accepted by Onrebate.Com on 08-25-06. The information received was that the rebate check would be sent in 8-10 weeks.
On 11-03-06 I checked the status of my rebate online and it was still pending. I called OnRebate the same day to find out when I could expect to receive my rebate check. I spoke to an individual name Sebastian who placed me on hold for 10 minutes. I hung up and called back and demanded to speak to a supervisor. I was transferred to Nicki who advised that there must have been a problem. She assured me that the check would be cut the same day and placed in the mail.
On 11-06-06 I called Nicki back because the status of my rebate was still pending. She told me that checks take 7-10 business days.
Today, 11-16-06 I called OnRebate because I still have not received my rebate check. When speaking with Nicki I asked her for the check number and the date of the check. She could not ptovide me with the information and assured me that she would contact me before the end of the day. She was given both my work and home phone numbers. She did not call me back.
I caution everyone when doing business with Tiger Direct and OnRebate.
At this point I will be contacting the Florida Attorney General, the Federal Trade Commission and the Postal Service for mail fraud. I will also be contacting our local news station and newspaper for assistance.
Again...BEWARE of Tiger Direct and their Rebates through OnRebate.Com.
I will update this posting as new information is received...good or bad.