- Report: #186837
Report - Rebuttal - Arbitrate
Complaint Review: Onrebate.com - Radio Shack
Onrebate.com - Radio Shackonrebate.com Canton, Georgia U.S.A.
Onrebate.com - Radio Shack Denying Rebate-Unethical practice by Onrebate.com Internet
*Author of original report: Nadina at Onrebate.com was wonderfu, she immediately cleared my rebate, thanks to Rip-off Report
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I received a denial saying incorrect document was submitted. When I asked by e-mail, what was incorrect-everytime I got the same reply " Incorrect document submitted".
Tried to call them muliple times. After a long hold of more than 30 minutes on my last attempt- I finally got hold of someone, who parrotted "incorrect document submitted". When I asked for details, i was told she did not know any more. I asked her to let me know what I did wrong so that I can send the correct document, she said they wont allow it. Fianlly she said I did not send the invoice.
I told her that I have sent both the confirmation e-mail and the paper that came with the shipment but she said none of them were valid. When I told her that RS told me to use the e-mail she said that it was RS's fault and I should go and ask them. She then hung up.
I think this is cheating. Also, not allowing me to correct my unintentional fault is not right. I think their practice ethics is bad and the intention is to cheat the people if they can! This really needs to be looked at by a lawyer to bring a class action lawsuit against them.
This report was posted on Ripoff Report on 04/15/2006 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Onrebatecom-Radio-Shack/Canton-Georgia-30114/Onrebatecom-Radio-Shack-Denying-Rebate-Unethical-practice-by-Onrebatecom-Internet-186837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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