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  • Report: #256072

Complaint Review: Onrebate.com

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  • Submitted: Thu, June 21, 2007
  • Updated: Tue, August 14, 2007

  • Reported By:Raleigh North Carolina
Onrebate.com
120 East Palmetto Park Rd 3rd Floor Boca Raton, Florida U.S.A.

Onrebate.com Dishonest and incompetent rebate processing Ripoff Boca Raton Florida

*UPDATE Employee: Response

*UPDATE Employee: rebate assitance

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I sent in and received acceptance of a $100 rebate to Rebate.com in July 2006 on a computer purchased from Tiger Direct. Since October of 2006 I have been making inquiries to onrebate.com as to where the rebate is. In total since then I have called in to their customer "no service" 19 times. They have told me on 6 different occasions the check has been sent....all with different dates.

In May I found out from Micky Thomas (supervisor) that this is not true and that it has never been sent. I have talked to her twice now and she has promised to fix and call me back on two different occasions now since May 16/07. Nothing has happened.

The routine is ...call in...get told a story...wait 2 or 3 weeks for results...call in again when nothing happens and start over.

I can not imagine a more dishonest or incompetent company. It is obvious to me they have no intention of paying. My one year anniversary of starting this process is just a month away. I want the $100 they owe me.

Wayne
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/21/2007 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Onrebatecom/Boca-Raton-Florida-33432/Onrebatecom-Dishonest-and-incompetent-rebate-processing-Ripoff-Boca-Raton-Florida-256072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Theo - (U.S.A.)

We apologize for the inconvenience. We will assist you with any other problems that occur. My contact e-mail is april.jackson@onrebate.com. Thank you
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#2 UPDATE Employee

rebate assitance

AUTHOR: Pedro - (U.S.A.)

We apologized for any frustration cause during the rebate process.To further assist please contact me Pedro at 1-866-310-8083 or my personal e-mail address pedro.mondejar@onrebate.com
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