• Report: #254442

Complaint Review: Onrebate.com

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  • Submitted: Thu, June 14, 2007
  • Updated: Tue, August 14, 2007

  • Reported By:Hopewell Junction New York
Onrebate.com
PO Box 440588 Miami, Florida U.S.A.

Onrebate.com they never mail out the rebate! Miami Florida

*UPDATE Employee: rebate assitance

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I bought a product on 4/27/2006 at Tigerdirect (order number: I4682487), and sent mail-in rebate request (Rebate ID: YJF28XMXCDNT6CG7) to onrebate.com at that time. But onrebate.com wouldn't send me $40 mail-in rebate after 10+ emails and 6+ phone calls over last 12+ months.

I called them on 6/14/2007, 5/31/2007, 4/26/2007, 4/5/2007, 2/15/2007, and a few more times in 2006, and even talked to the call center manager (Mackey) last two times. Every time they say "it will be mailed out today" or "it's being processed, you will get it in a few business days". But they never mail it out.

Choongyeun
Hopewell Junction, New York
U.S.A.

This report was posted on Ripoff Report on 06/14/2007 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Onrebatecom/Miami-Florida/Onrebatecom-they-never-mail-out-the-rebate-Miami-Florida-254442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

rebate assitance

AUTHOR: Pedro - (U.S.A.)

We apologized for any frustration cause during the rebate process.To further assist please contact me Pedro at 1-866-310-8083 or my personal e-mail address pedro.mondejar@onrebate.com
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