• Report: #264050

Complaint Review: Onrebate.com

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  • Submitted: Sun, July 29, 2007
  • Updated: Tue, August 07, 2007

  • Reported By:Princeton New Jersey
Onrebate.com
onrebate.com Internet U.S.A.

Onrebate.com Another failure to send rebate Miami Internet

*UPDATE Employee: Response

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This is another, run-of-the-mill complaint against onrebate.com. They haven't claimed anything is wrong with my forms, just that they're "still processing" claims from May 2007 (as of a month ago). Further emails were ignored.

it's been long past the 8 week limit, and even longer past the 3-5 business day turnaround that i paid an extra couple of dollars for, a service that they claimed they "discontinued just before I signed up for it", and that "the website hadn't reflected the change yet". Oddly enough, I looked at the site today and they're still offering the 5 business day "no wait" rebates that they said they'd discontinued.

I'm really just putting this up because I know that tigerdirect.com and onrebate.com monitor these sites, and I'm hoping to produce results. waiting this long and having them not even confirm that they're processing my claim is ridiculous. I'll be filing a complaint with the FTC if I don't have this sorted by the end of the week.

Tim
Princeton, New Jersey
U.S.A.

This report was posted on Ripoff Report on 07/29/2007 10:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Onrebatecom/internet/Onrebatecom-Another-failure-to-send-rebate-Miami-Internet-264050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Theo - (U.S.A.)

We apologize for the delay in your rebate process. Althoug you have not received your rebate in the time frame promised. For further assistance please contact me at april.jackson@onrebate.com and 866-310-8083
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