- Report: #1164024
Report - Rebuttal - Arbitrate
Complaint Review: Ontronics - SSM Holdings LLC or Flipcash.com
Ontronics - SSM Holdings LLC or Flipcash.com15105 Surveyor Blvd Addison, Texas USA
Ontronics - SSM Holdings LLC or Flipcash.com Shawn Moeenuddin Ontronics involved in wrongful business practices with ebay account lease Addison Texas
*Author of original report: Mutual Resolution - All Matters with Ontronics and Mr. Moeenuddin are RESOLVED!!
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Ontronics - SSM Holdings LLC located in Addison Tx and run by Shawn Moeenuddin has not held up his end of our agreement. He requested to use my ebay account to sell his products on ebay. After meeting with him at his physical business location, seeing the products and discussing the business relationship we agreed that he would lease my ebay account which was in excellent standing, had over 4000 positive feedbacks and was top rated with high selling limits for $400 a month. He would handle customer service and pay all ebay fees. He would collect payment of sales directly to his paypal account so I wouldn't show income and have to pay taxes sales.
All was fine until customer service issues got out of hand. The person he put in charge had a communication barrier and complaints were not being resolved quickly and the standards for customer service were poor. Ebay decided to restrict the account without normal email notice due to the complaints and the nature of the items being sold. My account was ruined and no one could sell on it any more.
I asked Shawn and his accounting manager, Sochita Tav to ensure that all fees were paid and supposedly they were all paid but a month later, their were charges. I found out that there was over $5000 due because whomever paid it, requested a chargeback. Leaving me with the bill. Ebay has sent this now to collections and any attempt to recover the money have been futile.
As for the customers who were affected by the poor service, the account being shut down I apologize, It all happened within a month's time and ebay was quick to close the account which leads me to suspect something was wrong with the products. For anyone considering selling for Ontronics using their ebay account or leasing their account, don't. I am in the process of seeking compensation through small claims and notifying any prospective ebayers out there that are duing their due diligence.I still can't believe Shawn's lack of professionalism and negligence to pay debt that he incurred and profited from.
This report was posted on Ripoff Report on 07/22/2014 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ontronics-SSM-Holdings-LLC-or-Flipcashcom/Addison-Texas-75001/Ontronics-SSM-Holdings-LLC-or-Flipcashcom-Shawn-Moeenuddin-Ontronics-involved-in-wron-1164024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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