- Report: #1097897
Report - Rebuttal - Arbitrate
Complaint Review: Ooma
Ooma1880 Embarcadero Rd,Palo Alto, CA 94303 Palo Allo, California USA
Ooma Ooma.com Ooma scam Palo Allo California
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Several years ago, I bought an Ooma hub, due to this advertise " ...Kiss your phone bill and
say good bye, never a fee again, ..."
After about two years in use they charged my credits card $4.75 / mo. for server fees and taxes. I refuse to pay, and my phone was turned off. I complained and was answered " We reserved our right to change.."
Is that another way to say " We reserve our right to cheat you as we want " ? A contract is a contract. It should be kept and no one can say we reserve our right not to keep. Very disappointed to pay 4 times the cost of a magic jack just to be cheated way ! !
This report was posted on Ripoff Report on 11/08/2013 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ooma/Palo-Allo-California-94303/Ooma-Oomacom-Ooma-scam-Palo-Allo-California-1097897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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