- Report: #1069071
Report - Rebuttal - Arbitrate
Complaint Review: Openroad Lending
Openroad Lending6616 Davis Blvd. No Richland Hills, California USA
Openroad Lending Bait and Switch Lender No Richland Hills Texas
*Author of original report: Aggressive, angry, and energetic in their defense of their actions
*Consumer Comment: Still a scam.
*Consumer Comment: Self serving entry by Openroad lending
*Author of original report: Not True - Circumstances improved
*Consumer Comment: Not BBB Accredited
*Consumer Comment: Don't Listen!
*Consumer Comment: Curious about this company myself.
*REBUTTAL Owner of company: Unmerited Claims
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Do not use Openroad Lending! I received a pre-qualified letter from them telling me I'd been approved for a 7.xx loan which would have reduced my current loan rate significantly. But when I applied, they only offered me an 11. something loan. I wouldn't have let them do a credit inquiry if I'd known that they were only offering that rate. I'm due to get that rate anyway on my current loan in August. They did a bait and switch and when I complained and asked them to remove the inquiry from my credit they refused. My credit rating went up significantly in the last month, I have a lot of inquiries on my credit report as I purchased two new cars in the last 18 months, and didn't want any additional inquiries unless I knew I was preapproved. They said that because I'm self-employed that they couldn't offer the rate they stated in the letter. I know I'm self-employed and if I'd seen anything warning me that it was an issue, again, I would not have applied. I think this company is luring people in by offering lower rates and then making up reasons why they no longer offer that rate once you apply. If you talk to these people they talk fast and try to flim flam you. That seems to be how they all work because I spoke to a few other people and they couldn't explain much. If I asked a direct question they would ramble off something that didn't make sence. I think they are crooked and I would avoid using them as a lender. I worked with Jasha Phillips and I think very little of the way she handled the entire issue. Avoid them unless you are desperate!
This report was posted on Ripoff Report on 07/22/2013 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Openroad-Lending/No-Richland-Hills-California-76182/Openroad-Lending-Bait-and-Switch-Lender-No-Richland-Hills-Texas-1069071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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