Report: #142339

Complaint Review: Opticom

Submitted: Wed, May 11, 2005
Posted: Sun, May 22, 2005

Reported By: Sarah — Blackwood New Jersey U.S.A.

Opticom

PO Box 3141 Carmel, Indiana U.S.A.

Phone: 800-276-1111
Web:
Category: Telephone Companies

Opticom, Zero Plus Dialing ripoff charged for call never made Carmel Indiana

*Consumer Comment: Maybe you were hijacked?

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I received a bill for $33 attached to my verizon bill. I use my phone line strictly for an internet connection and use my cell phone for all other calls. Occasionally a local call will be made but I am from NJ and got charged for a call to Reno, Nevada. When I spoke to a customer service representative, he spit out a whole bunch of technical jargon and then told me there was nothing I could do about it.

I researched the company on the internet and found out I am not the first person to have problems with them. This prompted me to want to fill a report.

Sarah
Blackwood, New Jersey
U.S.A.

This report was posted on Ripoff Report on 05/11/2005 11:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Opticom/Carmel-Indiana-46032/Opticom-Zero-Plus-Dialing-ripoff-charged-for-call-never-made-Carmel-Indiana-142339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Maybe you were hijacked?

AUTHOR: Dale - (U.S.A.)

SUBMITTED: Sunday, May 22, 2005

POSTED: Sunday, May 22, 2005

If you use that line for internet only connections then maybe your computer was hijacked by a virus, and made the call without you authorizing it? Do a search on my complaint here to get lots of details on hijacking. May the force be with you.