- Report: #1112888
Report - Rebuttal - Arbitrate
Complaint Review: Optimal Stack
Optimal Stacknone given or available None provided, Select State/Province USA
Optimal Stack False promotion of free sample, used shipping cost to get CC info, unauthorized Auto-ship. None provided None provided -
*Author of original report: List ingredients
*Consumer Comment: Joe,
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I responded to a free trial offer and gave my credit card info to cover shipping costs.
Suppliments came after trial period was over and my cc account was charged $89.99 and another $88.99 two weeks later.
I called the number on the CC statement and got a "representative" who said I had enrolled in an auto ship program. She agreed to accept the unopened bottle and refund the last shipment but would not refund the original one that was supposedly free.
This report was posted on Ripoff Report on 01/04/2014 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Optimal-Stack/None-provided-Select-StateProvince/Optimal-Stack-False-promotion-of-free-sample-used-shipping-cost-to-get-CC-info-unauthor-1112888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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