• Report: #1042797

Complaint Review: Optimal Stack

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  • Submitted: Fri, April 12, 2013
  • Updated: Tue, April 30, 2013

  • Reported By: Scamalert — Keller Texas
Optimal Stack
Internet United States of America

Optimal Stack Nutra Buys Free Trial Offer is BS Internet

*UPDATE Employee: Optimal Stack Customer Care

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Both Optimal Stack and Nutra Buys (maybe the same folks) employ an extremely shady sales tactic.  They offer a "free" trial of their product where you only pay the 4.95 shipping.   If you don't happen to catch the very light gray text in small font for their terms and conditions, what you will end up seeing about 10 days later is a bill for $87.  This is because you are now unwillingly subscribed to a monthly $87 subscription for their product starting with the "free" trial bottle that is now not so free.

The purpose of the 4.95 shipping charge is obviously to get your credit card information so that they can bill you the full amount in less than 10 days from your order.  Total SCAM.


This report was posted on Ripoff Report on 04/12/2013 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Optimal-Stack/internet/Optimal-Stack-Nutra-Buys-Free-Trial-Offer-is-BS-Internet-1042797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Optimal Stack Customer Care

AUTHOR: Customer Service - ()

Optimal Stack is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If youre not satisfied with the product for any reason at all, simply let us know and well issue you a full refund.  No questions asked.

- A free 14-day trial.  We give our customers a generous trial period with the product so theyre able to try it before purchasing it.  Again, if for any reason at all youre not satisfied, please contact customer service and well cancel your account to ensure that youre charged nothing further.

Please note that while this is a free trial, it is not a free sample as mentioned above.   It wouldnt be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so theres no risk for our customers and they have ample opportunity to try it to see if its right for them.  A large majority of our customers who take advantage of this free trial go on to take Optimal Stack month after month and they do so because they experience results.  It works.

These results are a reality of Optimal Stacks key ingredients a proprietary blend of Taurine, Beta Alanine, Caffeine, Arginine, and Alpha-Ketoglutarate that was designed to boost stamina, strength, intensity, energy, and focus.

Our corporate mailing address:

Optimal Stack
6330 North Washington Street #8
Denver, CO 80216

Our website:

http://www.optimalstack.com

And lastly, please call us.  1-866-330-2928.  Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.

Thank you for your time, thank you for your interest in Optimal Stack, and we look forward to helping you achieve your fitness goals.

Best Regards,

Optimal Stack, Corporate

 

 

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