- Report: #1092572
Report - Rebuttal - Arbitrate
Complaint Review: Optimum Health Insurance
Optimum Health InsuranceAddison, Texas USA
Optimum Health Insurance Fidelity Life Insurace Not a Major Medical Insurance Plan Addison Texas
*Consumer Comment: another victum
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While trying to reach the Heath Market Place when open enrollment began, I came to this website. I requested information and my phone began blowing up with calls from them. I spoke with a pleasant sounding lady, Amy, who described the plans sounding much like the health market place. She, however, did not openly convey this program was not major medical coverage or accepted by most physicians and hospitals.
Immediately realizing this wasn't the program for me, I contacted Amy direct within 24 hours to cancel the policy. Despite this, charges from the life insurace that came with the plan and the health care insurance costs still were posted to bank account two weeks after I notified her to cancel. I've filed two dispute charges with my bank. No one will answer the phone at Optimum Health Insurance or return my calls.
This report was posted on Ripoff Report on 10/17/2013 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Optimum-Health-Insurance/Addison-Texas/Optimum-Health-Insurance-Fidelity-Life-Insurace-Not-a-Major-Medical-Insurance-Plan-Addiso-1092572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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