- Report: #1101484
Report - Rebuttal - Arbitrate
Complaint Review: Optimum One Health
Optimum One HealthNYC Pompono Beach, Florida USA
Optimum One Health Freedom Life, UCAA, Multiplan,DDS,QVN,UP,UHP, Beltone, HearPO Complete misrepresentation of product, being sold. Pompono Beach Florida
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We were looking for a conventional health ins policy, and unknowingly, sold, what appears an discount network.
We were told, several times, that it was an PPO heath insurance policy, zero deductable, and that, when asked, our doctor, hospital, and prescriptions were covered, 100%.
The sales rep. says that he was calling from Fla, but when his phone # traced, the call came from NYC.
We received the policy, via e-mail, after money was deducted from our debit card account, for this so-called policy.
Upon reading the policy, nothing made sence, so we called our family doctor, and local hospital, and nobody heard of this company, or such policy.
We come to realize, that this plan, was nothing more than a worthless discount plan, which would pay 100%, of nothing.
We called another number, which was on the policy, and immediately cancelled, and was given a cancellation ref#. They said, that we would receive, our refund, in about 5 business days, which amounted to about getting 1/2 back.
We were given a e-mail address, of firstname.lastname@example.org, to send, as a backup, on the cancellation, but it was kicked back.
We will find out, in about a week, if we do get our money back. Lesson learned. Do business, face to face.
Terry, Keystone, Indiana
This report was posted on Ripoff Report on 11/22/2013 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Optimum-One-Health/Pompono-Beach-Florida/Optimum-One-Health-Freedom-Life-UCAA-MultiplanDDSQVNUPUHP-Beltone-HearPO-Complet-1101484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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