Theresa
  • Report: #588879

Complaint Review: OptionsXpress Online Options, Stock, And Futures Brokers

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  • Submitted: Fri, April 02, 2010
  • Updated: Fri, April 02, 2010

  • Reported By: Phillip — Aurora Colorado United States of America
OptionsXpress Online Options, Stock, And Futures Brokers
Internet United States of America

OptionsXpress Online Options, Stock, And Futures Brokers OX ..computer system...miscalculates the profit and loss on the futures contract and when company is contacted they deny the system is faulty and refuse to refund money, Internet

*Consumer Comment: Internal system errors that are OptionXpress.com 's fault that they lie about and even blame YOU!!

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Buyer beware! OptionsXpress company has a faulty computer system. Check them out   thouroughly before signing on with them you'll be happy you did!

This report was posted on Ripoff Report on 04/02/2010 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/OptionsXpress-Online-Options-Stock-And-Futures-Brokers/internet/OptionsXpress-Online-Options-Stock-And-Futures-Brokers-OX-computer-systemmiscalcul-588879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Internal system errors that are OptionXpress.com 's fault that they lie about and even blame YOU!!

AUTHOR: TooTrusting - ()

Agreed. The servers that are running OXPS are ancient and cannot keep up with the powertrading capabilities at the actual trade floor.

All I've seen from them to admit to was when I sent an email through their system and always check the box "Send a copy of this email to myself" OOOOOO get excited, I will be able to see how great I have just complimented their customer service because a few are very good at handling ISSUES, well,

NO Copy is COPIED!! Why?? Because they are too old of servers to even handle that capability. The Schwab company needs to get it right to be overcharging for the actual action of the trade$15? Pot legal there? C'Mon. At least stay away from them until 2015 when all the trading is owned and regulated by the feds. That's a gre(edy)at idea!!

 That might even fix the deficit. Hey hey hey, stay away- From Options express servers as they are not worthy of your $Money. Sign up and use their education tools with a penny in your account. That's how they get all the newbies, offering education and that's good enough.

Don't fall for it and move into Fidelity or that size of an organization for solid, up to date and reliable capabilities.. Not a dinky boiler room like optionsexpress.com.  A Humongous company that is a one stop shop. All people do is lose $ at some brokerages, and Optionsxpress is one of them. Optionsxpress,optionsxpress,optionsxpress.
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