ED Magedson – Founder
Opus Virtual OfficesNationwide USA
Opus Virtual Offices Billing Errors Nationwide
I had canceled my account with Opus Virtual Offices on February 5, 2014 and received a charge for $99 on March 31,2014 causing a $37 overdraft charge because they made a mistake and charged my account. I have been credited back the $99 on April 4, 2014, but they refuse to correct the issue of the overdraft fee that was their mistake. The only response I have received is that they credited it back and the bank should not charge you overdraft fees - they do not work for the bank and the bank makes their own rules. I have given the billing department at Opus a few opportunities to correct this issue without success. As a business owner I accpet and correct any mistakes I make with my clients and expect the business owners to do the same. Mistakes happen, but how you respond to them defines the integrity of your company and I question that integrity at this time.
This report was posted on Ripoff Report on 04/08/2014 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Opus-Virtual-Offices/nationwide/Opus-Virtual-Offices-Billing-Errors-Nationwide-1137220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.